Transaction and Communication Lead - Change Management

TEEMA; Portland (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

TEEMA Solutions Group is seeking a skilled professional to lead change management and communications for a large retail technology transformation project in Portland, Oregon. This role demands a confident leader who can effectively communicate the project's significance, orchestrate cross-functional collaboration, and transform team cultures into accountability. The ideal candidate will have a rich background in change management and technology or retail environments, seamlessly guiding teams through both current fixes and future improvements.

Qualifications

• Solid change management and communications experience in technology or retail environments.
• A confident presence to lead meetings and build credibility quickly.
• Ability to execute tasks within 30/60/90-day frameworks.
• Capacity to bring clarity to ambiguity.

Responsibilities

• Lead the Communications POD to define messaging for store teams and leaders.
• Serve as the change management reference across delivery teams.
• Shift team culture from reactive to collaborative.
• Ensure the right information is shared at each milestone.

Skills

Change management

Communications experience in technology

Leadership in meetings

Writing with clarity

Results-driven mindset

Ability to simplify complexity

Job description

This isn't a standard change management opportunity. You're walking into an active, high-stakes technology transformation — with a clear mandate to move it forward.

A large retail technology program is in the middle of a strategic reset. The technology is sound. Adoption is the challenge — and the opportunity. What's been missing is a compelling narrative, rebuilt trust, and the organizational connectivity to make change land. That’s the role you’ll play.

What you’ll own:

You’ll lead the Communications POD, defining how store teams, managers, and field leadership understand why this system matters and where the program is headed. Your messaging will be honest and phased — distinguishing active fixes from future improvements — and grounded in transparency rather than polish.

But this role goes beyond communications. You’ll serve as the change management thread running through cross-functional delivery teams. That means working alongside analysts to turn technical changes into clear, user-friendly guidance, weaving change practices into live workstreams, and making sure the right people have the right information at every milestone.

You’ll also play a key role in shifting team culture — from reactive and siloed to collaborative and accountable — through structured retrospectives, aligned stakeholder sessions, and a relentless focus on go-live readiness.

What you bring:

Solid change management and communications experience in technology or retail environments

A confident presence — you lead meetings well, write with clarity, and build credibility quickly

A results-driven mindset balanced with the structure to execute within 30/60/90-day frameworks

The ability to stay grounded in ambiguity while bringing clarity to those around you

If complexity energizes you, simplifying it is your strength, and you’re ready to make a visible impact — this role deserves a closer look.