Trans Health Linkage to Care Navigator

St. John's Community Health; Los Angeles (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

St. John’s Community Health in Los Angeles is seeking a Linkage to Care Specialist to conduct required screenings and needs assessments, linking the target population to HIV prevention and behavioral health services.

The role includes warm handoffs to PRIME and Behavioral Health programs and supporting program goals during the grant period. The position requires at least 2 years of experience with transgender individuals in health or social services, strong communication, outreach, and

Qualifications

• Minimum 2 years’ experience working with transgender individuals in a social service agency or health center setting.
• High School diploma or equivalent; Bachelor’s preferred.
• Ability to work effectively with a multi-disciplinary team.
• Excellent facilitation, written and verbal communication skills.
• Transgender-affirming and knowledgeable about the population.
• Comfortable initiating internal/external outreach and program coordination activities.
• Strong interpersonal and communication skills.
• Excellent time management and organizational skills.
• Ability to multi-task and work effectively in a time-sensitive environment.
• Demonstrate ability to anticipate needs and solve problems, prioritize conflicting demands, follow up on tasks and meet deadlines with minimal supervision.

Responsibilities

• Provide PrEP, PEP, STI and other risk-reduction education to patients at risk for HIV.
• Provide medication adherence education.
• Act as main point of contact for patients seeking to make initial appointments for HIV prevention services.
• Act as liaison between HIV Specialist and patients.
• Work with interdisciplinary team to provide comprehensive care to people at risk for HIV/AIDS.
• Provide follow up calls and appointment reminders for patients with HIV prevention medical visits.
• Coordinate medication refill assistance with patient and pharmacy coordination.
• Link patients to appropriate internal and external services as necessary.
• Screen patients for appropriate benefits and refer to benefits counselor if necessary.
• Provide HIV prevention education to patients needing psychosocial and/or socio-economic support.
• Conduct referrals as needed based on program intake assessment.
• Conduct basic needs assessment.
• Assess and reassess patients’ medical adherence and need for biomedical interventions.
• Discuss other HIV prevention options.
• Assist with housing placement as applicable.
• Compose correspondence.
• Assist with collecting information for and completing program reports.
• Create and maintain program files and records.
• Attend program related meetings for or in place of Program Director.
• Perform other duties as directed by Transgender Health Program Director.

Skills

Interpersonal skills

Communication skills

Teamwork

Time management

Program coordination

Outreach

Problem solving

MS Word

Excel

Outlook

Internet Explorer

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Internet Explorer

Job description

St. John’s Community Health in Los Angeles is seeking a Linkage to Care Specialist to conduct required screenings and needs assessments, linking the target population to HIV prevention and behavioral health services.

The role includes warm handoffs to PRIME and Behavioral Health programs and supporting program goals during the grant period. The position requires at least 2 years of experience with transgender individuals in health or social services, strong communication, outreach, and