Training Support Specialist — Content & Classroom Prep

NTI; Rockville (MD); On-site; USD 48,000 - 62,000; Full time

Job summary

NTI is seeking a Training Associate to support the Training Department with administrative tasks, material development, and classroom setup. You will assist learners as a teaching assistant and help instructors deliver hands-on activities while following approved lesson content.

This role emphasizes building instructional skills and mentoring toward future trainer positions, with responsibilities spanning preparing materials, coordinating schedules, and maintaining training records under

Qualifications

• 1-3 years of experience in training support, administrative support, documentation, graphic or technical content creation, or a related role.
• Strong organization, record-keeping, and follow-up skills.
• High attention to detail, accuracy, and presentation quality.
• Proficiency with Microsoft Office, particularly PowerPoint, Word, Excel, and Outlook.
• Ability to create clear, professional diagrams, presentations, handouts, and training materials using established templates and direction.
• Ability to manage multiple assigned tasks, schedules, and deadlines.
• Patience when helping learners, comfort speaking to groups, and an interest in developing teaching, presentation, and hands-on demonstration skills through coaching and practice.
• Strong written and verbal communication skills and a willingness to support instructors and participants.

Responsibilities

• Assist with setting up classrooms, labs, meeting spaces, equipment, tools, signage, and course materials before training sessions.
• Prepare, organize, print, assemble, and distribute instructor guides, participant handouts, checklists, presentations, and supporting materials.
• Assist with creating and updating training diagrams, visual aids, process illustrations, presentations, and other instructional content.
• Format and maintain training documents, templates, course outlines, lesson plans, standard operating procedures, and reference guides.
• Maintain training folders, file naming standards, document revisions, attendance records, completion records, and course rosters.
• Support instructors and Training Department staff during classes, workshops, demonstrations, and company training events.
• Serve as a teaching assistant during classroom and lab sessions by helping participants follow instructions, use course materials, and complete assigned learning activities under the lead instructor’s direction.
• Reinforce approved lesson content through individual and small‑group assistance, communicate learner questions or difficulties to the instructor, and refer technical questions beyond assigned knowledge to the appropriate trainer.
• Observe experienced trainers, rehearse demonstrations, and gradually deliver approved lesson segments or co‑facilitate activities under instructor supervision as authorized by Training Department leadership.
• Assist with scheduling, invitations, registrations, reminders, room coordination, and communication with participants.

Skills

Organization

Record-keeping

Follow-up

Written communication

Verbal communication

Teaching/helping learners

Group speaking

Coaching

Tools

Microsoft Office

PowerPoint

Word

Excel

Outlook

Visio

Job description

NTI is seeking a Training Associate to support the Training Department with administrative tasks, material development, and classroom setup. You will assist learners as a teaching assistant and help instructors deliver hands-on activities while following approved lesson content.

This role emphasizes building instructional skills and mentoring toward future trainer positions, with responsibilities spanning preparing materials, coordinating schedules, and maintaining training records under