Training Specialist

Democracy International; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Democracy International is seeking a Training Specialist for a UNDP-funded project in Libya. The role involves overseeing software development training for HNEC staff, ensuring effective administration and operation of election results tabulation systems. Responsibilities include developing training materials, conducting workshops, and collaborating with local teams. This full-time position requires strong IT training experience, system administration skills, and fluency in English, with Arabic proficiency preferred.

Qualifications

• Minimum of one year experience in delivering IT and software training.
• Experience providing training on Python- and Django-based systems preferred.
• Fluency in written and spoken English required; proficiency in Arabic strongly preferred.

Responsibilities

• Develop tailored training curricula and materials for HNEC staff.
• Conduct live remote training sessions and lead in-person workshops.
• Produce user guides and technical documentation in English and Arabic.

Skills

IT training

system administration

source code management

UI/UX design principles

database management

communication

Education

Bachelor’s degree in Computer Science

Tools

GitHub

GitLab

PostgreSQL

MongoDB

Job description

Training Specialist Democracy International (DI) is seeking to hire a Training Specialist for an anticipated 12-month UNDP-funded project in Libya. The project’s primary objective is to enhance and maintain custom, open-source software used by the High National Election Commission (HNEC) for results tabulation, mobile data collection, and public-facing results publication during electoral events. The role will involve overseeing the software development lifecycle, ensuring on-site and remote support during election tally processes, and building the capacity of HNEC’s local development and IT teams.

The Training Specialist will lead all training-related activities for HNEC staff and relevant stakeholders, ensuring they can effectively administer, operate, and (where needed) modify the election results tabulation system. This position requires a strong background in IT training, system administration, source code management, UI/UX design principles, and database management. Experience providing training on Python- and Django-based systems or other open-source platforms is highly preferred. The Training Specialist will design, develop, and deliver comprehensive training materials (in both English and Arabic), conduct remote and in-person workshops, and collaborate closely with HNEC developers, administrators, and UNDP advisors.

This is a full-time position contingent upon award and funding. Essential Job Duties The position’s responsibilities will include: Programmatic

• Develop tailored training curricula and materials for HNEC staff, focusing on the operation and administration of the tabulation software, mobile data collection platform, and any related enhancements.
• Conduct live remote training sessions (3-day online training) on system administration, user management, and overall functionality.
• Lead a 5-day in-person training workshop in Tunis (or a designated location) on the software code base and database structure for HNEC developers.
• Produce clear, concise user guides, quick reference materials, and technical documentation in both English and Arabic.
• Update all training materials to reflect any software changes, new features, or enhancements introduced over the course of the project.
• Implement feedback mechanisms and post-training evaluations to measure participants’ comprehension, skill acquisition, and readiness to manage the system independently.

Administrative

• In partnership with HNEC and UNDP, plan training schedules, secure venues for in-person workshops, and manage related logistics (travel, visas, etc.).
• Coordinate interpretation or translation services as needed for training events and materials.
• Develop periodic training activity reports, lessons-learned documents, and success stories for DI, UNDP, and HNEC stakeholders.
• Maintain a clear record of all training deliverables, attendance logs, and participant feedback.
• Work with local partners, UNDP staff, and HNEC leadership to ensure alignment with project objectives, training requirements, and electoral timelines.

Deliverables

• Enhanced Tally Center and Mobile Data Collection Software: Implementation of specified updates and ad-hoc change requests, with thorough user testing and documentation.
• System Maintenance and Support: Ongoing monthly maintenance reports, bug fixes, security patches, and code repository management.
• Training and Capacity Building: Delivery of at least one remote training (3 days) for HNEC staff on system administration and functionality. One in-person training workshop (5 days) in Tunis to review the system code and architecture with HNEC developers.
• On-Site Election Tally Support: Deployment of up to two specialists during tabulation events, ensuring system stability, troubleshooting, and secure data handling.
• Project Documentation: Regular project reports, final handover documentation (including code repositories, user manuals, and configuration guides).

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a closely related field.
• Minimum of one (1) year experience in delivering IT and software training, including: Administration of IT systems (preferably Python/Django-based), using source code management systems (GitHub, GitLab, or similar), UI/UX design principles and best practices, and/or database management (PostgreSQL or MongoDB preferred).database development, administration, and maintenance.
• Demonstrated ability to develop technical training materials and documentation for users at varying skill levels.
• Strong communication and interpersonal skills; experience delivering training in cross-cultural contexts.
• Experience working or living in Libya is a plus.
• Fluency in written and spoken English required; proficiency in Arabic strongly preferred.

Reporting

• This position reports to the Project Manager and designated UNDP Program Manager overseeing the electoral support project in Libya.

Application Process
Interested applicants MUST submit a cover letter and CV by May 23, 2025. Applications will be reviewed on a rolling basis and the position will be filled as soon as a qualified candidate is identified. DI will only contact candidates of interest. Democracy International maintains the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.

About the Organization DI provides technical assistance, analytical services and project implementation for democracy, human rights, governance and conflict mitigation programs worldwide for the U.S. Agency for International Development (USAID), the U.S. State Department and other development partners. Since its founding in 2003, Democracy International has worked with civil society organizations, political parties, election-management bodies, government agencies, legislatures, justice-sector institutions, and others in 80+ countries.

DI welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for DI employees. DI makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, or reproductive health decision making. Additionally, harassment or discrimination based on these characteristics will not be tolerated at DI. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.