Training & Quality Assurance Specialist

LKQ Corp; Massachusetts; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Parental Leave

401k with Company Match

Life Insurance

Long-Term Disability

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corp in Massachusetts is seeking a Training and Quality Assurance professional to organize, conduct, and evaluate training for new and existing employees across locations.

The role involves selecting materials and delivery methods, creating guides and videos, and scheduling classes while tracking participation. Travel to training sites is required to maintain high performance and consistency.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of related experience required.
• Ability to develop and deliver training and QA programs.

Responsibilities

• Organize, conduct, and evaluate training and QA for employees.
• Assess training needs and select delivery methods.
• Maintain production of guides, videos, and content.
• Conduct training sessions and present material.
• Schedule classes and coordinate enrollment.
• Track training participation and logs.
• Provide feedback to agents and leaders to improve performance.
• Travel to training sites to standardize processes.

Skills

Training delivery

Content creation

Quality assurance

Data analysis

Communication skills

Office tools

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Outlook

Job description

LKQ Corp in Massachusetts is seeking a Training and Quality Assurance professional to organize, conduct, and evaluate training for new and existing employees across locations.

The role involves selecting materials and delivery methods, creating guides and videos, and scheduling classes while tracking participation. Travel to training sites is required to maintain high performance and consistency.