Training Provided - Entry Level Client Support Agent

American Income Life Insurance Company; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Training provided

Remote work

Flexible schedule

Entry-level friendly

Coaching & mentorship

Job summary

American Income Life Insurance Company is seeking a Remote Phone Booker / Appointment Scheduler to support our recruiting team from home. No experience required; training and ongoing coaching provided; you will connect with candidates, schedule interviews, and keep the pipeline moving.

This 100% remote, independent contractor role offers flexible hours and career growth within a performance-driven environment, with access to Calendly, Zoom, email and text communications to manage scheduling.

Qualifications

• Be at least 18 years old.
• Be physically located within the United States and legally allowed to work in the United States.
• Have a reliable computer, headset, and high-speed internet.
• Excellent verbal communication and professional phone demeanor.
• No prior insurance experience required; training provided.

Responsibilities

• Make outbound calls to candidates who have already expressed interest.
• Introduce yourself and create a friendly, professional first impression.
• Confirm interest and availability; schedule interviews using calendar system.
• Communicate appointment information and next steps; confirm upcoming appointments.
• Follow up with candidates who miss meetings and assist with rescheduling.
• Maintain accurate candidate notes and update systems.
• Collaborate with recruiters and hiring managers to move the pipeline.
• Support a positive candidate experience and timely attendance.

Skills

Verbal communication

Phone etiquette

Organization

Follow-up

Independent work

Time management

Education

High school diploma or equivalent

Tools

CRM software

Calendly

Zoom

Job description

Training Provided - Entry Level Client Support Agent

100% Remote | Work From Home | Flexible Schedule | Training Provided | Entry-Level Welcome

Turn Your Communication Skills Into a Remote Career

Are you great on the phone, organized with follow-up, and comfortable connecting with people throughout the day?

We’re expanding our recruiting team and looking for a motivated, dependable Remote Phone Booker / Appointment Scheduler to help connect interested candidates with career opportunities and get them scheduled for the next step in our hiring process.

You’ll work with warm leads—individuals who have already applied or expressed interest —so your focus is on making connections, confirming interest, scheduling appointments, and helping candidates successfully move through the interview process.

No previous recruiting or appointment-setting experience is required. Training and ongoing support are provided.

Why This Opportunity Stands Out

• 100% Remote / Work From Home
• Warm Candidate Leads
• No Random Cold Calling
• Flexible Scheduling
• Training & Ongoing Coaching
• Entry-Level Friendly
• Recruiting & Career Growth Opportunities

What You’ll Do

As a Remote Phone Booker / Appointment Scheduler , you’ll play an important role in keeping our recruiting pipeline active, organized, and moving forward.

Candidate Outreach & Scheduling

• Make outbound calls to candidates who have already applied or expressed interest
• Introduce yourself and create a friendly, professional first impression
• Confirm candidate interest and availability
• Schedule interviews and appointments using our online calendar system
• Help candidates select available appointment times
• Send or communicate appointment information and next steps
• Confirm upcoming appointments
• Follow up with candidates who missed previous meetings
• Assist candidates who need to reschedule
• Answer basic questions regarding the scheduling and interview process

Follow-Up & Candidate Support

• Maintain consistent communication with prospective candidates
• Track call attempts, responses, and appointment outcomes
• Maintain accurate candidate notes
• Update information in our recruiting and scheduling systems
• Communicate professionally through phone, email, and text when appropriate
• Maintain organized follow-up lists
• Collaborate with recruiters and hiring managers
• Help improve appointment attendance and keep the recruiting pipeline moving efficiently

Warm Leads — No Random Cold Calling

You won’t spend your day searching for random people to contact.

Our team provides candidates who have already submitted an application or expressed interest in learning more about our opportunities .

Your role is straightforward:

Connect Confirm Interest Schedule Follow Up Help Candidates Show Up

If you enjoy talking with people and can confidently guide a conversation toward an appointment, this may be an excellent fit.

100% Remote / Work From Home

Work from home while communicating with candidates and collaborating with our recruiting team virtually.

You may use systems such as:

• Calendly
• Zoom
• Email
• Phone and text
• Online scheduling platforms
• Candidate tracking systems
• CRM/recruiting technology

Training is provided on our systems and processes.

Flexible Scheduling

This role offers scheduling flexibility while still requiring consistency, accountability, and availability during productive candidate-contact hours.

You’ll have the independence of remote work while working toward clear activity and appointment goals.

This can be an excellent opportunity for someone who enjoys:

• Working Independently + Talking to People + Staying Organized + Reaching Goals + Seeing Measurable Results

No Experience? We’ll Train You.

Previous experience is helpful, but it isn’t required.

Training and coaching may include:

• Phone scripts and conversation flow
• Candidate outreach procedures
• Appointment-setting techniques
• Professional phone communication
• Calendly and scheduling systems
• Candidate follow-up strategies
• Appointment confirmations
• Missed-appointment follow-upCRM and recruiting-system procedures
• Call tracking and documentation
• Productivity and time-management strategies

We’ll provide the process, training, and support. You bring the motivation, professionalism, and consistency.

Who We’re Looking For

You may be a strong fit if you:

• Have excellent verbal communication skills
• Sound friendly, confident, and professional on the phone
• Are comfortable making a high volume of outbound calls
• Enjoy talking with different people throughout the day
• Are organized and detail-oriented
• Follow up consistently
• Can work independently without constant supervision
• Manage your time effectively
• Are comfortable working toward daily goals
• Learn new technology quickly
• Maintain accurate notes and records
• Are dependable and accountable
• Have a positive, professional attitude
• Are coachable and receptive to feedback

Experience That Transfers Well

Experience in any of these areas may be helpful:

• Appointment Setting
• Customer Service
• Recruiting
• Call Centers
• Scheduling
• Reception
• Administrative Support
• Inside Sales
• Lead Follow-Up
• Client Services
• Staffing
• Talent Acquisition
• Hospitality
• Retail

Previous experience is not required.

We value communication skills, organization, reliability, professionalism, work ethic, and willingness to learn.

Career Growth Opportunities

This position can be a great starting point for someone interested in developing experience within recruiting and talent acquisition.

Strong performers may have opportunities to grow into areas such as:

• Phone Booker, Candidate Coordinator, Recruiting Support, Recruiter, Recruiting Leadership

Advancement opportunities are based on performance, consistency, professional development, and business needs.

Why Join Our Team?

You’ll become part of a supportive, growth-focused environment where your work directly contributes to the success of our recruiting operation.

Every successful appointment helps:

• Connect interested candidates with career opportunities
• Create a positive candidate experience
• Improve interview attendance
• Support recruiters and hiring managers
• Keep the hiring pipeline organized
• Help individuals take the next step toward a potential new career

Your ability to make the connection and get the appointment scheduled can make a significant difference.

Minimum Requirements

Applicants must:

• Be at least 18 years old
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a reliable computer or laptop
• Maintain reliable high-speed internet
• Have a working headset or microphone
• Maintain a quiet, professional environment for calls
• Be comfortable making frequent outbound phone calls
• Be comfortable using web-based technology
• Be able to work independently and stay organized
• Maintain professional communication with candidates
• Be dependable and consistent with follow-up

Make the Connection. Book the Appointment. Create the Opportunity. Build Your Career From Home.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.