Remote Benefits Care Specialist | Training Provided

American Income Life Insurance Company; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Work From Home

Flexible Schedule

Weekly Pay

Performance Bonuses

Residual Income Opportunities

Comprehensive Training

Job summary

American Income Life Insurance Company is seeking a Remote Benefits Care Specialist to educate families on life, accident, and health coverage from a 100% remote setting. No prior insurance experience required as comprehensive training and licensing guidance are provided.

You will conduct Zoom and phone consultations, determine needs, and assist with enrollment while building lasting client relationships. The role emphasizes education, service, and trust, with performance-based opportunities and

Qualifications

• Entry-level welcome; no prior insurance experience required.

Responsibilities

• Conduct virtual client consultations and educate on life, accident, and supplemental health coverage.
• Guide clients through applications and enrollment.
• Provide ongoing client service and relationship management after enrollment.

Skills

Customer service

Communication

Virtual appointments

Relationship building

Tools

Zoom

CRM software

Job description

Remote Benefits Care Specialist - Training Provided

Company: AO | American Income Division of Globe Life
Location: 100% Remote – United States
Schedule: Flexible
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Incentives

Help Families. Build Relationships. Grow Your Career From Home.

Are you looking for a 100% remote career that combines flexibility, meaningful client relationships, professional development, and performance-based earning potential?

AO is expanding its nationwide virtual team and seeking motivated, service-oriented professionals to join us as Virtual Benefits Consultants.

In this role, you'll meet virtually with individuals and families interested in learning more about available life, accident, and supplemental health insurance benefits. You'll help clients understand their options, identify their needs, complete enrollment when appropriate, and receive continued support throughout the client relationship.

This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales within a fully remote environment.

No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Opportunity Highlights

• 100% Work From Home
• Flexible Schedule
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Commission Pay + Performance Bonuses
• Renewal & Residual Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Career Advancement

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What You'll Do

Virtual Client Consultations

Meet with individuals and families through scheduled Zoom and phone appointments to:

• Understand their needs and financial protection priorities
• Explain available life, accident, and supplemental health insurance options
• Answer questions regarding benefits, coverage, and policy features
• Provide needs-based recommendations
• Help clients evaluate available options
• Guide clients through applications and enrollment
• Assist with required documentation

Our approach emphasizes education, service, and trust—not high-pressure sales tactics.

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Build Long-Term Client Relationships

Your responsibility doesn't necessarily end after enrollment.

You'll also have opportunities to:

• Provide ongoing client service and follow-up
• Answer policy and benefit questions
• Assist with applicable policy reviews
• Help with beneficiary and account information updates
• Respond to client service requests
• Maintain consistent communication
• Build long-term relationships through professionalism and exceptional service

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Why Join AO?

100% Remote Flexibility

Build your career from home while staying connected to clients, mentors, and teammates through a modern virtual environment.

• No daily commute
• Flexible scheduling
• Virtual client appointments
• Remote coaching and development
• Digital business systems
• Collaborative virtual team environment

Since 2020, AO has operated within a virtual business model, allowing representatives to serve clients remotely while participating in online training, mentorship, and team development.

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Qualified Client Opportunities

Representatives have access to individuals interested in learning more about available benefits.

This allows you to focus your time on:

• Scheduled client conversations
• Benefits education
• Needs analysis
• Enrollment assistance
• Relationship building
• Ongoing client service

No lead purchasing is required.

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Weekly Pay & Performance-Based Compensation

Your Results Create Your Earning Opportunity

This is a commission-based insurance opportunity rather than an hourly or salaried position.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives as applicable
• Performance recognition programs
• Additional advancement opportunities

There is no predetermined hourly wage limiting commission earnings; however, compensation is directly tied to individual activity, production, consistency, and results.

Individual earnings vary based on performance and business results. No specific income level is guaranteed.

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Comprehensive Training & Mentorship

No Insurance Experience? We'll Help You Learn.

We welcome motivated professionals from a wide variety of backgrounds.

Training and professional development may include:

• Structured virtual onboarding
• Insurance product and benefits education
• Client-service training
• Needs-analysis development
• Consultative sales training
• Virtual presentation skills
• Application and enrollment procedures
• Weekly coaching and workshops
• One-on-one mentorship
• Leadership development
• Ongoing professional education

Candidates who are not currently licensed will also receive guidance through the state insurance licensing process.

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Career Advancement & Leadership Development

Build Beyond an Entry-Level Role

AO provides opportunities for motivated representatives interested in developing professionally and pursuing future leadership responsibilities.

Growth opportunities may include:

• Advanced client responsibilities
• Mentoring newer representatives
• Training and coaching
• Team development
• Leadership roles
• Management development
• Professional conferences
• Advanced leadership opportunities

Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability rather than tenure alone.

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Benefits, Recognition & Incentives

Qualifying representatives may have access to:

Representative Programs

• Company-supported life insurance
• Accidental Death Benefit (ADB) coverage
• Medical reimbursement program
• Renewal and residual income opportunities

Performance Recognition

Outstanding performance may qualify representatives for:

• Company-sponsored incentive travel
• Leadership conferences
• Recognition programs
• Professional development experiences
• Performance contests and awards
• Team events and retreats

Technology & Professional Resources

Access modern virtual systems, training resources, and business technology designed to support client service, productivity, and professional development.

Eligibility, qualification periods, and performance requirements may apply to applicable programs and incentives.

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Who We're Looking For

Successful candidates typically demonstrate:

• Excellent verbal and written communication
• Strong active-listening skills
• Positive and professional attitude
• Natural relationship-building abilities
• Strong problem-solving skills
• Self-motivation and personal accountability
• Dependable work ethic
• Effective organization and time management
• Ability to work independently from home
• Comfort collaborating with a virtual team
• Coachability and openness to feedback
• Commitment to continuous learning
• Genuine desire to help others

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Experience That Transfers Well

Previous experience can be helpful in:

Customer Service • Sales • Retail • Hospitality • Healthcare • Education • Recruiting • Banking • Financial Services • Administrative Support • Client Relations • Call Centers • Leadership • Management

However, previous insurance experience is not required.

We value communication, professionalism, work ethic, coachability, and willingness to learn.

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Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable conducting virtual appointments
• Be willing to complete required training
• Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is provided for candidates who are not currently licensed.

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Virtual Interview Process

Qualified applicants will first complete a brief career overview covering:

• Position responsibilities
• Commission-based compensation
• Licensing expectations
• Training and mentorship
• Client process
• Benefits and incentives
• Career advancement opportunities

Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team.

All interviews are conducted virtually for convenience and accessibility.

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Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.