Training Project Manager II (WI-167463)

CCI- Computer Consultants International, Inc.; Madison (WI); Hybrid; USD 110,000 - 160,000; Full time

Job summary

CCI- Computer Consultants International, Inc. seeks a State Training Manager in Madison, WI to lead training development for the Child Support Modernization Project.

You will coordinate meetings with project teams and end users, review training materials, and report progress to the Organizational Change Manager and DDI teams. Hybrid work in Madison; WI residency required or relocation within 30 days; CST hours 9:00–15:00.

Qualifications

• 11+ years of experience in organizational change, implementation and training.
• Experience developing and implementing project training and communication plans.
• Strong ability to initiate and maintain collaborative relationships with diverse stakeholders.
• Ability to work during CST business hours 9:00 am – 3:00 pm.

Responsibilities

• Develop training materials and resources for the Child Support Modernization Project.
• Coordinate and facilitate meetings between project teams and end users.
• Provide updates to the Organizational Change Manager and DDI Training teams.
• Review and provide feedback on training materials and manuals produced by the DDI Training team.
• Track training progress and report status to stakeholders.

Skills

Organizational change leadership

Training plan development

Stakeholder management

CST hours availability

Job description

*WI residency required. Must be WI resident or willing to relocate within 30 days of start date at own expense.

MANDATORY REQUIREMENTS:

• Experience with large-scale organizational change, implementation and training efforts. (11+ years)
• Experience developing and implementing project training and communication plans. (11+ years)
• High level of skill in initiating and maintaining strong, collaborative interpersonal relationships with a variety of stakeholders.
• Able to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager)

NICE TO HAVE:

• Knowledge of the Federal Child Support Program desired.
• Knowledge of Wisconsin's Child Support Program desired.

The State Training Manager (Training Manager) will confirm development of necessary training and resource materials. They will review and provide feedback on DDI developed training materials and information needed for staff to use the new system, including training modules, user manuals, and other material deemed necessary.

This position reports to the Organizational Change Manager and provides updates and reports regularly on the status of training. This position is responsible with working with the OCM, Project Manager and the DDI Training team.

The State Training Manager will also coordinate, plan and facilitate meetings between project teams and end users to prepare for and facilitate training. This position will work closely with the State Implementation Manager and Organizational Change Manager and the DDI Implementation and Training Managers to ensure communications have been completed, and the project teams, end users and partners are informed of all planned training tasks.

Project Details

(project overview, who the contractor will work with, soft skills needed, etc.):

Will provide project management support for the Child Support Modernization Project to implement a new case management system overseeing and tracking the training progress, managing day to day activities, and working with internal and external stakeholders.

Period of Performance:

6/30/2027, with the potential to extend for an additional term(s).

Location:

Madison, WI (HYBRID)

*WI residency required. Must be WI resident or willing to relocate within 30 days of start date at own expense.90-100% remote but can require staff to come onsite as necessary with sufficient notice. Onsite work is not likely, but candidate should be prepared to come onsite if required.

Interview Notes:

A real-time screenshot photo of the candidate MUST be uploaded to candidate's bid upon confirming the interview.