- Manager

COOLSOFT; Madison (WI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

COOLSOFT, Madison, WI, is seeking a State Training Manager (Contract) to confirm the development of training resources and materials for the new case management system. This role will review DDI training content and produce user manuals and modules, working with the Organizational Change Manager and DDI teams.

The incumbent will plan and facilitate meetings between project teams and end users, ensuring clear communications and timely updates on training tasks and acceptance across internal and

Qualifications

• Experience developing training and resource materials for staff.
• Strong coordination with cross-functional teams and change management.
• Ability to manage timelines and communicate progress to stakeholders.

Responsibilities

• Develop and confirm training materials and modules for the new system.
• Coordinate meetings between project teams and end users to prepare for training.
• Provide regular updates on training status to OCM, PM and Training teams.

Skills

Stakeholder Management

Project Management

Job description

• Manager

(Jobs in Madison, WI)

Requirement id 159431

Job title Manager

Job location in Madison, WI

Skills required Stakeholder Management, Project Management, -,

Open Date 28-Oct-2026

Close Date

Job type Contract

Duration 6 Months

Compensation DOE

State requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Manager: Stakeholder Management, Project Management, -,

Start date :1/11/2027

End Date :06/30/2027

Submission deadline :11/4/2026 at 4:00 PM CST.

Client Info : DCF

Note:

INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview. Please see "DCF Realtime Photo Requirement & Instructions" document in the Attachments section of this posting for details.

MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

• Interview process: via Zoom/Teams.

• Onsite, hybrid or remote: WI residency required. Must be WI resident or willing to relocate within 30 days of start date at own expense. 90-100% remote but can require staff to come onsite as necessary with sufficient notice. Onsite work is not likely, but candidate should be prepared to come onsite if required.

Description:

The State Training Manager (Training Manager) will confirm development of necessary training and resource materials. They will review and provide feedback on DDI developed training materials and information needed for staff to use the new system, including training modules, user manuals, and other material deemed necessary.

This position reports to the Organizational Change Manager and provides updates and reports regularly on the status of training. This position is responsible with working with the OCM, Project Manager and the DDI Training team.

The State Training Manager will also coordinate, plan and facilitate meetings between project teams and end users to prepare for and facilitate training. This position will work closely with the State Implementation Manager and Organizational Change Manager and the DDI Implementation and Training Managers to ensure communications have been completed, and the project teams, end users and partners are informed of all planned training tasks.

Project Details (project overview, who the contractor will work with, soft skills needed, etc.):

Will provide project management support for the Child Support Modernization Project to implement a new case management system overseeing and tracking the training progress, managing day to day activities, and working with internal and external stakeholders.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159431 while calling.

EOE Protected Veterans/Disability