Training Program Manager — Helios Strategy & Certification

AMD

Secaucus (NJ)

On-site

USD 110,000 - 160,000

Full time

11 days ago

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Job summary

AMD is seeking a Learning and Development Training Program Manager to own the Helios training strategy, roadmap, curriculum governance, and certification framework. The role spans across Learning and Development, engineering, service operations, OEMs, and deployment teams to ensure training aligns with product updates and service procedures.

The ideal candidate will lead the full training lifecycle, coordinate technical input, and ensure learner readiness through robust metrics and governance.

Qualifications

  • Experience managing learning and development programs, technical training, or workforce enablement initiatives.
  • Experience planning curricula and managing training programs for multiple audiences.
  • Experience coordinating cross-functional projects with technical subject matter experts.
  • Ability to define program metrics, analyze results, and communicate findings to stakeholders.
  • Strong written communication, organization, and program management skills.
  • Experience supporting training for data center infrastructure, servers, networking, AI or HPC systems, or related technical products.
  • Experience developing certification programs or assessing technical readiness.
  • Experience delivering training to field service teams, deployment teams, OEMs, or external partners.
  • Experience overseeing train-the-trainer programs and instructor-led technical training.
  • Familiarity with learning management systems, technical documentation, and content governance processes.

Responsibilities

  • Develop and maintain the Helios training strategy and roadmap for deployment, service, OEM, and other relevant audiences.
  • Manage the training program lifecycle, including needs assessment, curriculum planning, content development, launch, maintenance, and updates.
  • Establish curriculum governance and coordinate technical reviews to keep training aligned with approved product information and service procedures.
  • Develop and oversee a certification and readiness framework, including learning paths, assessments, completion criteria, and training records.
  • Partner with engineering, service operations, OEMs, and deployment teams to identify skill requirements, resolve training gaps, and plan for product or process changes.
  • Oversee the train-the-trainer program, including instructor preparation, supporting materials, and consistent delivery.
  • Define training metrics and report on participation, completion, assessment results, learner feedback, and program effectiveness.
  • Use training data and stakeholder feedback to recommend improvements and communicate program progress, risks, and priorities to leadership.

Skills

Program management
Cross-functional collaboration
Data-driven decisions
Technical training
Communication

Education

Bachelor's Degree

Job description

AMD is seeking a Learning and Development Training Program Manager to own the Helios training strategy, roadmap, curriculum governance, and certification framework. The role spans across Learning and Development, engineering, service operations, OEMs, and deployment teams to ensure training aligns with product updates and service procedures.

The ideal candidate will lead the full training lifecycle, coordinate technical input, and ensure learner readiness through robust metrics and governance.

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