Training & Operations Coordinator

UCLA; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

UCLA is seeking a Training & Operations Coordinator for the Academy of Workforce Excellence to oversee training programs for the LA County Department of Children and Family Services. This role requires strong organizational and communication skills, along with proficiency in LMS software and virtual training platforms. The coordinator will play a pivotal role in enhancing operational efficiency and ensuring a seamless training experience.

Qualifications

• Strong ability to use LMS and virtual training platforms like Zoom.
• Excellent organizational and multi-tasking capabilities.
• Effective oral and written communication skills.
• Ability to interpret and explain training policies.

Responsibilities

• Coordinate and execute training programs for LADCFS + UCLA Academy.
• Ensure timely submissions of training records and compliance reporting.
• Maintain operational support for in-person and virtual training sessions.
• Develop effective working relationships with stakeholders.

Skills

LMS software programs

Virtual training platform

Excellent communication

Organizational skills

Independence

Confidentiality

Education

Master's Degree in Business Administration or related field

7+ years in training coordination or operations

Job description

Department Summary

The LADCFS + UCLA Academy of Workforce Excellence operates under a Title IV-E training contract between UCLA and the Los Angeles County Department of Children and Family Services (LADCFS). In collaboration with seven universities—UCLA, USC, CSULB, CSULA, CSUN, CSUDH, and APU—the Academy provides comprehensive training programs designed to equip LA Department of Children and Family Services (LADCFS) staff at all levels with the skills and knowledge necessary for child welfare services. The Academy facilitates foundational training, in-service education, and specialized off-site programs to enhance professional development. With a focus on workforce preparedness, operational excellence, and innovative training methodologies, the Academy plays a critical role in shaping the future of child welfare professionals in Los Angeles County.

Position Summary

The Training & Operations Coordinator has a vital role in the comprehensive coordination and execution of training programs for the LA County Department of Children and Family Services (LADCFS) + UCLA Academy of Workforce Excellence (AWE). Supervised by the Director of Facilities and Operations, the Training & Operations Coordinator is in close communications with DCFS Managers, UCLA Managers, Vendors, Tech Team, Admin Team and other stakeholders to coordinate training & facility logistics, and operational support for in-person and virtual training sessions. The various locations include but not limited to; Downtown Los Angeles, Palmdale, Norwalk and other area of Los Angeles County.

The incumbent ensures the smooth execution of operational workforce development activities including but not limited to the internship program initiative, California Board of Behavioral Sciences (BBS) initiatives, and data management across various systems. They will also play a key supporting role in the roll out of other large-scale training initiatives as needed. Additionally, this role supports the scheduling and facilitation of in-service and specialized off-site trainings and works alongside the Director of Facilities and Operations supporting the Training Director, Executive Director, IT Manager, Admin Team, Trainers and LADCFS Leadership Staff. The Training & Operations Coordinator maintains timely submissions of all training records, and ensures continous quality improvements with compliance reporting. A critical aspect of this role is the ability to develop strong working relationships while prioritizing ongoing communications with all levels of leadership and staff in various settings, including meetings, email correspondence, and on-site meetings. The incumbent plays a vital role in enhancing operational efficiency and ensuring a seamless training experience for LADCFS + UCLA Academy of Workforce Excellence.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
  
  

Qualifications

• Demonstrated ability to use the LMS software programs: Cornerstone, Skill in operating a virtual training platform (Zoom); Word processor using Microsoft software suite, including Word, Excel and Power-Point. (Required)
• Must be able to productively utilize the aforementioned systems, understanding conceptually the hierarchical organization within each software system for maximum efficiency, and the interactive capabilities and features between software systems and the Internet-based website (Required)
• Demonstrated ability to produce, correspondence, and other written materials using excellent grammar, spelling, and punctuation. Ability to proofread and edit copy. (Required)
• Ability to organize and carry out complex, multi-faceted training modules in a coherent and efficient fashion. In addition, incumbent should have the ability to organize materials, schedules, and database systems to meet various objectives and deadlines. (Required)
• Demonstrated ability to work independently in a satellite location and be adept at managing multiple and frequently changing priorities. (Required)
• Ability to interact effectively with Center staff, trainers, other Consortium staff and all levels of DCFS staff by telephone, email, or in person to accurately perform tasks and responsibilities. (Required)
• Oral communication skills to speak effectively, to engage in fact finding, to convey information clearly and accurately, and to clarify conceptual issues and policy matters related to the Center on Child Welfare. (Required)
• Ability to maintain confidentiality at all times and to represent the Director in a professional and courteous manner. (Required)
• Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action (Required)
• Ability to create and maintain logical and well-organized computer and digital or paper files and records. (Required)
• Ability to interpret, apply and explain training rules, regulations, policies and procedures of the AWE to trainees. (Required)
• Ability to provide own transportation to travel to training sites including but not limited to; Norwalk, Palmdale, Glendale, DTLA. (Required)
  
  

Education, Licenses, Certifications & Personal Affiliations

• Master's Degree Masters Degree in Business Administration or in a related field (e.g., Education, Workforce Development, Organizational Management) (Preferred) Or
• 7+ years relevant experience in training initiatives coordination, operations, or administrative support may be considered in place of a degree. (Preferred)
  
  

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
  
  

Schedule

8:00 a.m. to 5:00 p.m.

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=MI-DPT118700-JC007377-PD238585