Business Operations Coordinator

RISE Learning Solutions; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

RISE Learning Solutions is looking for a Business Operations Coordinator to manage day-to-day operations, support strategic growth, and spearhead client relationship management. This full-time, remote position involves diverse tasks from scheduling to content development, offering an engaging role for a proactive, detail-oriented individual looking to thrive in a dynamic environment.

Benefits

Flexible, remote work setup

Mentorship and development opportunities

Access to Lorraine's professional network

Qualifications

• Comfortable multitasking and managing multiple projects.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage Lorraine’s inboxes, calendar, and scheduling.
• Coordinate logistics for webinars and meetings.
• Own and manage the CRM pipeline.

Skills

Detail-oriented

Proactive

Excellent communication

Tech-savvy

Problem-solving

Tools

Google Suite

Notion

Slack

Typeform

Online Business Automator

ChatGPT

Job description

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RISE Learning Solutions provided pay range

This range is provided by RISE Learning Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from RISE Learning Solutions

director, recruitment | ig @samanthaxlinchpin

The Linchpin Co. is a people operations group offering custom recruitment and consulting services. At Linchpin, we know a company's most valuable resource is its people, and we are people experts!

We will be the point of contact between you and RISE Learning Solutions/Lorraine K. Lee during the recruitment process, acting as your trusted advisor and coach. We look forward to your interest.

Job Title:

Business Operations Coordinator

Location:

Remote (U.S.-based, Full-Time One-Year Contract with potential for extension)

Salary Range:

$70,000–$80,000 USD

Lorraine is a sought-after keynote speaker, content creator, bestselling author, and instructor with LinkedIn Learning and Stanford Continuing Studies. She is passionate about helping professionals supercharge their leadership skills, influence, and impact so they can stand out and grow their careers faster. With increasing demand for her expertise and offerings, Lorraine is hiring her first full-time team member—a pivotal role to streamline operations, scale impact, and shape the future of her growing business.

About the Role

As Lorraine’s Business Operations Coordinator, you’ll be her go-to partner in managing the day-to-day and building systems to support growth. You’ll thrive on both sides of the brain: detail-obsessed and highly organized, while also being a creative thinker who’s energized by problem-solving and communication.

This role is for someone who’s equally comfortable drafting a social media strategy, building a CRM pipeline, organizing back-end logistics, and taking ownership of client deliverables like proposals, follow-up emails, and scheduling calls. You won’t just manage timelines; you’ll execute on them. It’s part executive assistant, part operations lead, and part creative collaborator. If you enjoy wearing multiple hats, love to learn, and naturally take initiative — this role is made for you.

Key Responsibilities

Executive Support & Operations

• Manage Lorraine’s inboxes (LinkedIn and email), calendar, and scheduling across client work, speaking events, and content projects
• Coordinate logistics for webinars, virtual trainings, and key meetings
• Manage invoicing, contracts, and light bookkeeping tasks
• Streamline workflows, document processes, and build systems for scale
• Own and improve internal operations tools

Marketing & Content Coordination

• Develop compelling business collateral and speaking proposals that reflect Lorraine’s brand and drive interest
• Write high-converting copy for landing pages, lead magnets, and sales funnels
• Lead strategy and experimentation to grow Lorraine’s newsletter, Career Bites, including audience acquisition, engagement, and retention tactics

Business Development & Client Management

• Own and manage the CRM pipeline, ensuring leads are tracked, followed up with, and moved through the funnel efficiently (includes speaking clients, brand deals, etc.)
• Develop and optimize follow-up strategies to improve lead conversion and engagement
• Conduct research on speaking opportunities and ideal client leads, identifying new business opportunities
• Lead inbound inquiry management and support proactive lead generation
• Draft and send client-facing emails and materials, with an eye toward relationship-building and conversion
• Maintain deep familiarity with all client and prospect relationships, ensuring Lorraine is prepped with relevant context ahead of calls and deliverables
• Assist with business planning, including market research and strategic development
• Create and improve systems and processes that drive operational efficiency and support growth

A Few 90-Day Milestones

• Full CRM implementation and optimization, with visibility into every stage of the client pipeline
• Be fully familiar with all active and potential clients in the pipeline, including stage, context, and next steps for each opportunity
• Automated and scalable process for speaking engagements, including pre-event prep and post-event follow-through
• Smooth handling of inbound messages, Typeform submissions, and inbox triage, ensuring nothing slips through the cracks
• Clear action item tracking system after client or prospect calls, tied to calendar or follow-up workflows
• Documentation of key systems (speaking, content, CRM, sponsorships), with suggestions for improvement or simplification
• Understanding of Lorraine’s workflows, content voice, and expectations
• Independently draft and send client emails and proposals, requiring minimal edits from Lorraine
• Ownership of newsletter and audience growth experiments, including list health, opt-ins, and recommendations for optimization
• Monitor Lorraine’s LinkedIn inbox and flag, draft, or respond to messages as appropriate
• Google Suite
• Notion
• Slack
• Online Business Automator
• Typeform
• ChatGPT and other AI tools

Who You Are

• A detail-oriented Type A operator who finds satisfaction in making systems work better
• Proactive and solution-oriented; takes initiative to identify challenges and implement effective solutions without being prompted
• An excellent communicator (both written and verbal) who represents the brand with polish and professionalism
• Open to receiving feedback and comfortable giving constructive feedback to improve processes and outcomes, as well as team dynamics
• Comfortable wearing many hats and pivoting between tasks with speed and focus
• Excited to be a thought partner and sounding board
• Curious and tech-savvy, with an interest in leveraging AI and new tools to optimize work
• Thrives in fast-moving environments and is motivated by growth, creativity, and collaboration

What You Get

• Flexible, remote work setup
• A varied, high-impact role where no two days are the same
• A manager who is invested in your development, mentorship, and long-term success
• Access to Lorraine’s network, including opportunities to sit in on high-level calls and collaborate on influential projects
• Potential to extend contract or grow into a larger role

What is Lorraine like as a leader?

Lorraine is a leader who values mentorship and career growth. See what past teammates have said about working with her:

“I’ve had the pleasure of working with Lorraine for 2+ years, and she is hands down the best manager I’ve ever had. What I really admired about Lorraine is that she would always welcome feedback from others and evaluate processes to create the most efficient outcomes. Lorraine is a caring, thoughtful, and efficient leader. She is committed to delivering the highest quality product every single time.” – Naba A.

“I met Lorraine through my Medill JR experience at Prezi, and she was one of the most caring, inspiring, and thoughtful mentors I've had during internships.” – Mandy W.

“Lorraine was an amazing supervisor. She set clear work expectations, and her detailed work style made it easy to follow instructions. She also went above and beyond as both a manager and a mentor, providing advice and career guidance.” – Michelle K.

“Working with Lorraine and the editorial team was an incredible experience. Her organizational skills, quick communications, and efficiency made my remote internship run as smoothly as it would have been in the office. Lorraine is a strong leader who excels at guiding and seeing projects through, and she is also empathetic and supportive.” – Cynthia Z.

What It’s Like to Work with Lorraine

Lorraine is a high-trust, servant leader who believes in ownership over micromanagement. She values initiative, over-communication, and clear follow-through. You’ll be given context, support, and strategic direction — and she’ll rely on you to run with it.

Expect a collaborative partnership: someone who’s responsive, transparent, and always looking to improve. Lorraine believes in treating team members like trusted thought partners, sharing the “why” behind decisions, and celebrating wins along the way.

She’s big on feedback, clarity, and career development. If you like structure and high standards, but don’t need someone looking over your shoulder, you’ll thrive in this role.

(Check out Lorraine’s ReadMe from a previous role to learn more about her leadership and working style)

We are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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