Training Officer, CSEA

Franklin County Ohio Department of Human Resources; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Franklin County Ohio Department of Human Resources seeks a Training Officer to design and deliver high-quality training programs for county employees. You will facilitate sessions, evaluate outcomes, and develop instructional materials aligned with adult learning principles.

The role includes coordinating with county, state, and contracted providers to ensure consistent training across the agency. Responsibilities include training new hires on required policies, preparing probationary

Qualifications

• Bachelor's degree in public relations, human resources, communications, or related field and two years of HR/communications experience.
• Equivalent combination of training and experience may be considered.

Responsibilities

• Provide quality professional training and development programs to employees through course design, engaging facilitation, evaluation, effective instructional materials, and adult learning reinforcement strategies.
• Train all new hires on departmental requirements including case management, computer training, policies and procedures.
• Prepare and process a training evaluation sheet on each person prior to probation completion and provide management with recommendations.
• Develop and design training curriculum for new hires.
• Coordinate agency training with county, state, or contracted providers.
• Coordinate with department managers to provide responsive and comprehensive training.
• Represent the agency in training workshops, seminars, and meetings.
• Assist staff with complex case management or problems.
• Maintain classroom equipment and supplies; update curriculum as policies change.
• Attend internal staff meetings and prepare a statistical report on paternity and support establishment.
• Maintain regular and predictable attendance.

Skills

Course design

Facilitation

Evaluation

Adult learning

Training delivery

Stakeholder coordination

Education

Bachelor's degree in public relations, human resources, communications, or related field

Job description

The primary purpose of the Training Officer classification is to provide quality professional training and development programs to employees through effective course design, engaging facilitation, evaluation, effective instructional materials, and adult learning reinforcement strategies.

Train all new hires on the specific departmental requirements that may also include: case management, computer training, policies and procedures. Prepare and process a training evaluation sheet on each person prior to their completion of probationary period and provide recommendations to management as to whether new hire should pass probation and/or have probationary period extended. Develop and design training curriculum for new hires. Coordinate agency training with other training programs offered by the county, state, or contracted providers. Coordinate with department managers and supervisors to provide responsive and comprehensive training that is relevant and consistent throughout the agency. Represent the agency in training workshops, seminars, and miscellaneous meetings. Assist staff with complex case management casework or problems. Responsible for maintaining classroom equipment and supplies, updates training curriculum as policies and procedures change. Attend internal staff meetings and is responsible for preparing a statistical report involving paternity and support establishment. Maintain regular and predictable attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

Bachelor's degree in public relations, human resources, communications, or related field with two (2) years of human resources, communications, or related experience; or any equivalent combination of training and experience.

Must meet background check requirements.

Supervisory Responsibilities

None required.