Training and Outreach Supervisor

Creative Employment Services Inc.; Downey (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

A community outreach organization is seeking a Training and Outreach Supervisor to develop and implement training programs tailored to the needs of various departments. The ideal candidate will excel in problem-solving and possess a strong background in training program development. Responsibilities include managing the training budget, tracking employee progress, and executing community outreach initiatives to attract participants. This role requires exceptional communication skills and the ability to work independently.

Qualifications

• Strong background in developing and implementing new training programs.
• Ability to work independently and manage multiple projects.
• Experience in conducting employee training and performance evaluations.
• Familiarity with learning management systems.

Responsibilities

• Assist with ongoing training of in-field staff.
• Plan and implement effective training programs.
• Identify training needs according to the staff's requirements.
• Track employee success with training materials.
• Manage the department budget effectively.
• Must have familiarity with company programs (Community Integration, Employment and Coordinated Family Services).
• Work closely with multiple departments to determine their training and knowledge needs
• Assist with ongoing training and development of team
• Design and implement new training programs, including creating materials, videos, and other content
• Troubleshoot problem areas and offer solutions for existing programs
• Build and maintain a library of resources and knowledge for the team
• Track employee success and progress with training material
• Prepare and deliver training courses via zoom and in person
• Assist with admission, intakes, and assessments of new program participants
• Manage the budget of your department, ensuring all programs you implement are cost-effective
• Assist with local community outreach initiatives
• Assist in developing and executing effective marketing strategies to attract prospective participants in our program
• Oversee and manage community outreach events and partnerships
• Identifies grant opportunities and assist with grant proposals
• Manages communications efforts including website, email newsletters, printed materials, social media, press releases, and seasonal activity guides
• Serves as a liaison and resource for community agencies and other organizations; performs community outreach to promote programs and stimulate interest in program offerings
• Prepares marketing materials, such as course descriptions, program brochures, newsletters, and announcements; uses social media and other forums to maximize community outreach and participation
• Ensure and comply with all Creative Employment Services, Inc. policies and procedures that the individual we serve, and support confidentiality is followed as prescribed by Agency policy and Federal and State Laws.
• Assist with other training tasks as needed.
• Performs other operational duties as assigned

Skills

Exceptional communication and interpersonal skills

Strong attention to detail

Experience using learning management systems

Interpersonal skills

Independent work

Tools

Learning management systems

Zoom

Job description

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Training and Outreach Supervisor to join our team! As a Training and Outreach Supervisor, you will be working with each and every department in the company to understand their training needs, and develop new systems and strategies for training, learning, and growth. Ultimately your success will be measured by the success of those around you, and how well you can identify new opportunities for development. The ideal candidate has exceptional problem-solving skills, experience building a training program, and the ability to manage multiple projects simultaneously.

Responsibilities

• Assist with ongoing training of in-field staff (Job specialist, CFS specialist, and Program Specialist).
• Assist with interviewing and screening new staff for programs. Administer pre-employment tests.
• Assist with completing employee performance reviews. Evaluate employees and identify weaknesses.
• Identify training needs according to the needs of staff.
• Plan and implement training programs that will prepare employees for the next step of their career paths. Review, edit and approve SIR (Special Incident Reports.)
• Must have familiarity with company programs (Community Integration, Employment and Coordinated Family Services.)
• Work closely with multiple departments to determine their training and knowledge needs
• Assist with ongoing training and development of team
• Design and implement new training programs, including creating materials, videos, and other content
• Troubleshoot problem areas and offer solutions for existing programs
• Build and maintain a library of resources and knowledge for the team
• Track employee success and progress with training material
• Prepare and deliver training courses via zoom and in person
• Assist with admission, intakes, and assessments of new program participants
• Manage the budget of your department, ensuring all programs you implement are cost-effective
• Assist with local community outreach initiatives
• Assist in developing and executing effective marketing strategies to attract prospective participants in our program
• Oversee and manage community outreach events and partnerships
• Identifies grant opportunities and assist with grant proposals
• Manages communications efforts including website, email newsletters, printed materials, social media, press releases, and seasonal activity guides
• Serves as a liaison and resource for community agencies and other organizations; performs community outreach to promote programs and stimulate interest in program offerings
• Prepares marketing materials, such as course descriptions, program brochures, newsletters, and announcements; uses social media and other forums to maximize community outreach and participation
• Ensure and comply with all Creative Employment Services, Inc. policies and procedures that the individual we serve, and support confidentiality is followed as prescribed by Agency policy and Federal and State Laws.
• Assist with other training tasks as needed.
• Performs other operational duties as assigned

Qualifications

• Exceptional communication and interpersonal skills
• Strong attention to detail
• Demonstrated experience developing and implementing new, successful training programs
• The ability to work well independently
• Experience using learning management systems