Training Officer

St.-John; New York (NY); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

St. John's University is seeking a Training Officer to lead the development, implementation, and evaluation of its Public Safety training programs and serve as the department's subject matter expert for onboarding, regulatory compliance, and operational readiness.

You will oversee classroom and field training for all officers. You will create annual and monthly training plans, maintain training calendars/records, coordinate in-service and certifications, and collaborate with campus partners to

Qualificações

• 8+ years of experience in public safety, law enforcement, security, or related field.
• 3+ years of training and instructional experience.
• Valid New York State Security Guard License; valid Driver License.

Responsabilidades

• Develop, implement, and maintain a comprehensive Public Safety Officer Training Program.
• Plan and coordinate annual, quarterly, and monthly training plans and calendars.
• Coordinate CPR, AED, First Aid, and regulatory compliance training; ensure certifications are current.

Conhecimentos

Communication

Curriculum development

Leadership

Customer service

Recordkeeping

Formação académica

Bachelor's Degree

CPR/AED Instructor certification

Ferramentas

Training records management system

Descrição da oferta de emprego

The Training Officer is responsible for the development, implementation, coordination, and evaluation of all training programs for the Department of Public Safety at St. John's University. This position serves as the department's primary subject matter expert for training, professional development, onboarding, regulatory compliance, and operational readiness. The Training Officer oversees the classroom and field training of all full-time and part-time Public Safety Officers. As operational needs require, the Training Officer may also be assigned to a regular duty shift or to staff special events and incidents. Develop, implement, and maintain a comprehensive Public Safety Officer Training Program. Create annual, quarterly, and monthly training plans. Plan, schedule, coordinate, and evaluate all in-service training programs. Develop lesson plans, training materials, practical exercises, field training guides, and training assessments. Maintain a department-wide training calendar and training records management system.

New Hire Orientation and Field Training

Provide comprehensive onboarding and orientation training for all newly hired full-time and per diem Public Safety Officers. Instruct new officers on university policies and procedures, the Public Safety Department Manual, report writing, customer service, access control systems, radio communications, fire safety systems, residence hall operations, and emergency response procedures. Provide a comprehensive campus orientation and operational familiarization program.

Operational Cross-Training

Ensure all officers receive training and exposure to Dispatch Operations, CCTV Monitoring, Patrol Operations, Access Control Systems, Emergency Communications, Fire Safety Systems, Residence Hall Operations, and Special Event Operations.

In-Service Training and Regulatory Compliance

Assist in planning and coordinating all mandatory annual in-service training. Coordinate CPR, AED, First Aid, emergency preparedness, and emergency response training. Ensure compliance with all applicable training requirements.

Certification and License Management

Track and maintain New York State Security Guard registrations, Fire Guard certifications, CPR/AED certifications, First Aid certifications, driver authorizations, and all required departmental credentials and licenses.

Campus Collaboration

Work collaboratively with Human Resources, Student Affairs, Residence Life, Athletics, Facilities Services, Risk Management, Emergency Management personnel, and other campus partners to coordinate training initiatives.

Competencies

• Excellent written and verbal communication skills; strong organizational abilities;
• curriculum development and instructional expertise; leadership and mentoring capabilities;
• outstanding customer service skills; strong recordkeeping and compliance management
• skills.

Required Qualifications

• Minimum eight years of experience in public safety, law enforcement, security, or a related
• field; minimum three years of training and instructional experience; valid New York State
• Security Guard License; valid Driver License.

Preferred Qualifications

• Bachelor's Degree; previous higher education public safety experience; CPR/AED Instructor
• certification; experience managing training programs and regulatory compliance.