Training & Marketing Materials Specialist

Shoulder Innovations LLC; Grand Rapids (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Shoulder Innovations is seeking a Training & Marketing Materials Coordinator to support our Sales Training and Marketing teams in Grand Rapids. You will coordinate procurement, inventory, production, and distribution of marketing and training materials, while managing vendor relationships and logistics.

Ideal candidates are detail-oriented, organized, and proactive, with strong communication and collaboration skills to work with cross-functional teams and LMS platforms such as Litmos.

Qualifications

• High school diploma or equivalent required; college coursework or degree preferred.
• 6-12 months of experience in a customer-facing, administrative, inventory, warehouse, logistics, or marketing support role preferred.
• Inventory or stock management experience/knowledge is strongly preferred.

Responsibilities

• Receive shipments and maintain inventory of marketing and training supplies.
• Track marketing material requests and project status to ensure timely execution.
• Assist with shipping, receiving, and distribution activities related to commercial initiatives.
• Order and manage business cards, name tags, branded merchandise, and marketing materials.
• Communicate with vendors and shipping partners to resolve delivery and logistics issues.
• Print, assemble, and prepare training and marketing materials and supporting documentation.
• Collaborate with marketing and design teams to update consumables, signage, and related materials.
• Coordinate training event logistics, including materials preparation, attendance tracking, communications, setup, follow-up, and documentation.
• Support Learning Management Systems (LMS) administration, training records, course assignments, and completion tracking.

Skills

Detail-oriented

Proactive

Organized

Communication skills

Team collaboration

Problem solving

Education

High school diploma

College coursework preferred

Tools

Litmos LMS

Job description

Shoulder Innovations is seeking a Training & Marketing Materials Coordinator to support our Sales Training and Marketing teams in Grand Rapids. You will coordinate procurement, inventory, production, and distribution of marketing and training materials, while managing vendor relationships and logistics.

Ideal candidates are detail-oriented, organized, and proactive, with strong communication and collaboration skills to work with cross-functional teams and LMS platforms such as Litmos.