Training Manager, Corporate Learning & Development

Lucky Strike Entertainment; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation, Paid Sick Leave, and HOLIDAS

Bowling, Boomer's, and Waterpark or/ &

Job summary

Lucky Strike Entertainment in New York City is seeking a Training Manager to design, deliver, and continuously improve in-person and virtual training programs for our corporate teams. You will drive ongoing engagement and performance by aligning content with policy and measuring impact.

Collaborate with the Training Department and department leaders to implement onboarding, e-learning, and instructor-led programs, while managing logistics, budgets, and resources to support training across

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in corporate training, learning & development, or operations with a strong training component.
• Proven experience facilitating virtual and in-person training, and designing or maintaining instructional content, materials, or e-learning tools.
• Familiarity with learning management systems (LMS) and training tracking tools.
• Strong communication, presentation, interpersonal, analytical, and critical thinking skills, with high integrity and demonstrated leadership.
• Proficiency in Outlook, Word, Excel, PowerPoint, and Microsoft Teams.

Responsibilities

• Design, execute, and manage training initiatives, including onboarding, e-learning, and instructor-led programs.
• Facilitate in-person and virtual classes, seminars, onboarding, and working sessions.
• Confer with department leaders to understand training needs driven by changes in policies, procedures, technologies, and regulations.
• Develop and maintain handouts, instructional materials, and manuals, and serve as a subject matter expert for operational company processes.
• Assess training impact through feedback and performance data, then recommend and implement improvements.
• Track and report on training outcomes, maintain training records, and complete administrative tasks by internal deadlines.
• Manage logistics, time, budget, and resources for successful training delivery.
• Foster an environment conducive to learning and retention, and support standards for Core Training locations.

Skills

Training design

Facilitation (virtual & in-person)

LMS familiarity

Communication & presentation

MS Office & Teams

Education

High school diploma

Tools

LMS

Outlook

Word

Excel

PowerPoint

MS Teams

Job description

Lucky Strike Entertainment in New York City is seeking a Training Manager to design, deliver, and continuously improve in-person and virtual training programs for our corporate teams. You will drive ongoing engagement and performance by aligning content with policy and measuring impact.

Collaborate with the Training Department and department leaders to implement onboarding, e-learning, and instructor-led programs, while managing logistics, budgets, and resources to support training across