Director of Field Training & Development

Lucky Strike Entertainment; New Brunswick (NJ); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Paid Vacation

Paid Holidays

Discounts

Job summary

Lucky Strike Entertainment is seeking a Director of Training to own field manager training strategy, build in-center programs, and roll out new initiatives across 360+ locations. You will lead a team of Trainers, partner with Operations and HR, and ensure training aligns with evolving business priorities.

The role requires travel up to 50%, and there is a strong emphasis on onboarding, development paths, and consistent program delivery across multi-unit operations in the entertainment and

Qualifications

• Significant experience leading training or L&D for multi-unit operations

Responsibilities

• Own the field manager training strategy, from in-center training through ongoing development
• Build and update in-center training plans as brand standards, systems, and priorities change
• Roll out new training programs to the field and ensure adoption
• Partner with multi-unit leaders to track completion and close training gaps
• Schedule, facilitate, and oversee in-person manager training classes
• Improve manager retention through strong onboarding and clear development paths
• Create and update training content quickly when company priorities shift
• Lead, coach, and develop a team of Trainers, and oversee the Training team's budget
• Collaborate with Operations, HR, Food & Beverage, and other corporate partners to keep training aligned with the business
• Travel to centers and training sessions to see training in action and support field leaders

Skills

Training Leadership

LMS Experience

In-person Facilitation

Team Leadership

Project Management

Stakeholder Collaboration

Travel Readiness

Tools

LMS Platforms

Job description

Lucky Strike Entertainment is seeking a Director of Training to own field manager training strategy, build in-center programs, and roll out new initiatives across 360+ locations. You will lead a team of Trainers, partner with Operations and HR, and ensure training aligns with evolving business priorities.

The role requires travel up to 50%, and there is a strong emphasis on onboarding, development paths, and consistent program delivery across multi-unit operations in the entertainment and