Director of Training & Field Development

Lucky Strike Entertainment; New York (NY); In loco; USD 120.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision plans

401(k) Retirement Plan

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation & Holidays

Discounts - bowling, parks, retail

Descrizione del lavoro

Lucky Strike Entertainment seeks a Director of Training to own field manager training across our multi-unit venues. You will design in-center training plans, lead in-person manager classes, and roll out new programs as priorities shift, traveling to centers up to 50% of the time.

You will build credibility with multi-unit leaders, oversee the Training team and budget, and partner with Corporate to keep training aligned with business needs.

Competenze

• Significant experience leading training or L&D for multi-unit operations.
• Track record of building and rolling out training programs to improve field performance.
• Experience with LMS, including content, assignments, and completion tracking.
• Experience leading and developing a team of Trainers.
• Strong facilitation skills for in-person manager classes.
• Willingness to travel up to 50% and work nights, weekends, and holidays.

Mansioni

• Own the field manager training strategy from in-center training through ongoing development.
• Build and update in-center training plans as standards and priorities change.
• Roll out new training programs to the field and drive adoption.
• Partner with multi-unit leaders to track completion and close training gaps.
• Schedule, facilitate, and oversee in-person manager training classes.
• Improve manager retention through onboarding and development paths.
• Create/update training content quickly as priorities shift.
• Lead and develop the Trainers team and manage the budgeting.
• Collaborate with Operations, HR, F&B, and corporate partners to align training with business goals.
• Travel to centers and training sessions to observe and support training in action.

Conoscenze

Training leadership

L&D leadership

Multi-unit operations

Facilitation

Project management

Willingness to travel

Strumenti

Learning Management System (LMS)

Descrizione del lavoro

Lucky Strike Entertainment seeks a Director of Training to own field manager training across our multi-unit venues. You will design in-center training plans, lead in-person manager classes, and roll out new programs as priorities shift, traveling to centers up to 50% of the time.

You will build credibility with multi-unit leaders, oversee the Training team and budget, and partner with Corporate to keep training aligned with business needs.