Travel-Heavy Field Operations Training Manager

Lucky Strike Entertainment; Arlington (VA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare coverage

Performance-based incentives

Job summary

Lucky Strike Entertainment in Arlington, VA seeks a Field Operations Training Manager to lead training across locations. The role partners with ops leadership to design and deliver programs that drive service standards, guest satisfaction, and team development while supporting extensive travel.

You will coach regional managers, implement new tools, and build training centers, with a focus on consistent execution and hospitality culture.

Qualifications

• Proven ability to deliver high-quality results under tight deadlines.
• Strong communication and presentation skills.
• Experience in training frontline and/or management staff.

Responsibilities

• Identify training and performance support needs across locations.
• Coach management teams to facilitate staff training.
• Partner with regional leaders to align on training goals and standards.
• Train and develop in-location staff to ensure consistency.
• Support adoption of new technology tools to improve operations.
• Conduct field audits to ensure excellence and drive revenue targets.

Skills

Communication

Presentation

Hospitality

Training

Education

High school diploma

2-3 years hospitality/training/managerial experience

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

MS Teams

Job description

Lucky Strike Entertainment in Arlington, VA seeks a Field Operations Training Manager to lead training across locations. The role partners with ops leadership to design and deliver programs that drive service standards, guest satisfaction, and team development while supporting extensive travel.

You will coach regional managers, implement new tools, and build training centers, with a focus on consistent execution and hospitality culture.