Training Manager

FCS Security Services, Inc.; Town of Texas (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

First Coast Security Services is seeking a Training Coordinator to manage and support employee training programs at our Jacksonville, FL headquarters. This on-site role coordinates security training, tracks certifications, maintains training records and ensures licensing, contractual, and regulatory compliance across the workforce.

The ideal candidate has 2+ years in security or HR administration, strong organizational skills, and proficiency with Microsoft Office and LMS/HRIS platforms.

Qualifications

• Experience in security or HR coordination preferred.
• Ability to manage multiple training programs and deadlines.
• Familiarity with compliance and licensing requirements.

Responsibilities

• Schedule and coordinate employee training sessions.
• Track and monitor employee progress in training programs.
• Conduct post-training evaluations to measure effectiveness.
• Maintain training materials and resources for accuracy.
• Record attendance, certifications, and outcomes; report metrics.
• Coordinate with external training vendors and consultants.
• Evaluate and manage external vendor relationships.
• Serve as primary contact for training questions.
• Monitor laws and regulations to ensure compliance.

Skills

Security operations knowledge

Licensing compliance

Organizational skills

Communication skills

Office suite proficiency

LMS/HRIS familiarity

Education

HR/Business degree

Tools

Microsoft Office

LMS/HRIS

Job description

OVERVIEW

First Coast Security Services is hiring a full-time Training Coordinator to manage and support employee training programs at our Jacksonville, FL headquarters. In this on-site role, you will coordinate security training, track compliance certifications, maintain training records, and ensure our workforce meets all licensing, contractual, and regulatory requirements. This position is ideal for a highly organized professional with a background in training coordination, learning and development, or HR administration who wants to make a direct impact on the readiness of a frontline security workforce.

JOB RESPONSIBILITIES

• Schedule and coordinate employee training sessions, including securing trainers, materials, and facilities.


• Track and monitor employee progress through training programs; provide support and guidance to individuals as needed.


• Conduct post-training evaluations to measure program effectiveness and identify areas for improvement.


• Maintain and update training materials, manuals, and resources to ensure accuracy and compliance with current standards.


• Keep accurate records of training activity, including attendance, certifications, and outcomes; provide regular reporting on participation rates and program metrics.


• Coordinate with external training vendors and consultants to deliver specialized programs.


• Evaluate and manage external training vendor relationships on an ongoing basis.


• Serve as the primary point of contact for employee training questions and resource access.


• Monitor applicable laws, regulations, and contract requirements to ensure all training programs remain in compliance.

QUALIFICATIONS

• Minimum 2 years of experience in the security industry; working knowledge of security operations, officer licensing, and field workforce standards is required.


• Prior experience in training coordination, learning and development, HR administration, or a related role strongly preferred.


• Strong organizational and time-management skills; able to manage multiple training programs and deadlines simultaneously.


• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with an LMS or HRIS platform is a plus.


• Clear written and verbal communication skills; comfortable facilitating training sessions and presenting to groups.


• Familiarity with compliance requirements in the private security industry, including state licensing regulations and contract-driven training standards.


• Ability to work independently and collaboratively across departments in a fast-paced, multi-site organization.


• Associate's or Bachelor's degree in Human Resources, Business Administration, Education, or a related field preferred; equivalent work experience considered.