Training Lead Admin 7349

Meridian Health Services; Muncie (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k with company contribution

Merit Based Compensation Plan

Generous PTO plan

Wellness plan

Paid Holidays

Life balance oriented organization

Voluntary benefits

Job summary

Meridian Health Services seeks a Training Lead Admin to join our Revenue Cycle Team. You will train on daily operations of the front office software functions at Meridian Health Services facilities.

The role involves up to 50% travel for training and site visits, with a Monday–Friday schedule. Responsibilities include updating training materials, conducting on-site visits, and ensuring accurate intake packets and MIS changes across centers.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and reliable transportation required.
• Good verbal and written communication skills.

Responsibilities

• Train staff on daily front office software operations.
• Travel up to 50% for training and site visits.
• Update Support Staff Manual and training materials.
• Conduct on-site visits to ensure procedures are followed and assist staff.
• Ensure intake packets accuracy and version control.
• Train on scheduling, patient registrations, and message routing.
• Handle demographic MIS changes.
• Maintain knowledge of medical records policies and procedures.
• Maintain release of information procedures.
• Generate Liabilities and other reports as needed.
• Coordinate with supervisors and staff.
• Other duties as assigned.

Skills

Communication

Training

Staff development

Education

High School diploma or equivalent

Tools

Front office software

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others!

You are the Training Lead Admin we are seeking to join our Revenue Cycle Team. As a Training Lead Admin, you will train on daily operations of the front office software functions of Meridian Health Services facilities.

This position will be scheduled Monday thru Friday and will include up to 50% travel for training and location site visits.

• Communication (verbal and written) and consultation with center staff.
• Responsible for the training of all new Support Staff.
• Updating the Support Staff Manual/power points as needed and communicating all required changes to Support Staff across all centers.
• On site visits to assure Support Staff procedures are being followed and assisting staff with any questions or concerns.
• Maintaining the accuracy of the intake packets and ensure that staff are using the correct version.
• Train Support Staff on scheduling/rescheduling appointments for clinical staff and psychiatrists, taking messages and/or routing to appropriate extension.
• Train Support Staff on the Registration of patients.
• Maintain working knowledge of Meridian administrative and clerical procedures.
• Demographic MIS changes.
• Maintain a working knowledge of Meridian medical records policies and procedures.
• Maintains a working knowledge of release of information procedures per policies and procedures.
• Departmental specific tracking/monitoring requirements.
• Run and work reports such as liabilities and other reports as needed or assigned.
• Maintain a close working relationship with Supervisors/Manager and staff members in the department.
• Other responsibilities as assigned.

We are seeking Training Lead Admin candidates with the following qualities:

• High School diploma or equivalent.
• Valid driver’s license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required

Meridian Health Services provides the following benefits to full time Training Lead Admin candidates:

• Merit Based Compensation Plan
• Voluntary benefits, including critical illness, short term disability, etc.
• 401k with company contribution
• Generous PTO plan
• Wellness plan
• Paid Holidays
• Life balance oriented organization

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.