Support Staff Technician 7347

Meridian Health Services; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mission-driven work

PTO & holidays

Benefits + 401k with company match

Career growth

Professional development

Wellness programs

Merit-based pay increases

Job summary

Meridian Health Services is seeking a dedicated Support Staff Technician for our pediatric office. This front-desk role supports daily operations, assists patients, and helps keep the clinic running smoothly.

You will interact with patients and staff, manage appointments, handle payments, and maintain records in NextGen. The position requires a high school diploma and strong communication, organization, and data-entry skills.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Data entry

Communication

Multitasking

Office experience

Education

High school diploma

Job description

Career Opportunities with Meridian Services Corporation

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our pediatrics office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data‑entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient‑centered mindset

Why Meridian?

• Mission‑driven work in integrated, whole‑person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit‑based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID‑related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E‑Verify.