Support Staff Technician

Meridian Health Services; Connersville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k) with公司

Career growth

Professional development

Wellness programs

Merit-based pay increases

Job summary

Meridian Health Services in Connersville is seeking a diligent Support Staff Technician to join our front-desk team. You’ll greet patients, support daily clinic operations, and help manage records, appointments, and payments using NextGen.

The ideal candidate has a high school diploma or equivalent and at least 2 years in an office setting, preferably medical, with strong data-entry and communication skills to support a patient-centered environment.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed.

Skills

Administrative experience

Data entry

Strong communication

Professionalism

Patient-centered

Education

High school diploma or equivalent

Tools

NextGen

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Connersville office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.