Support Staff Technician 7347

Meridian Health Services; Andersonville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k) with 2

Career growth and advancement

Professional development and licensure

Wellness and financial wellness

Merit-based pay increases

Job summary

Meridian Health Services is seeking a dynamic and compassionate Support Staff Technician for our pediatrics office. In this front-desk role, you will welcome patients, support daily operations, schedule appointments, collect payments, and help maintain patient charts.

The ideal candidate brings a high school diploma, 2+ years of office experience (medical setting preferred), strong computer and data-entry skills, and excellent communication and organizational abilities.

Qualifications

• High school diploma or equivalent required.
• 2+ years of office or administrative experience, preferably in a medical setting.
• Strong computer and data-entry skills with attention to detail.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, release of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Communication skills

Data entry

Computer skills

Multitasking

Education

High school diploma or equivalent

Tools

NextGen EMR

Job description

Career Opportunities with Meridian Services Corporation

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our pediatrics office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data‑entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient‑centered mindset

Why Meridian?

• Mission‑driven work in integrated, whole‑person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit‑based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID‑related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E‑Verify.