Support Staff Technician 7307

Meridian Health Services; Fort Wayne (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k)

Career growth opportunities

Licensure support

Job summary

Meridian Health Services in Fort Wayne, IN is seeking a dedicated Support Staff Technician for a front-desk role to welcome patients and support daily operations.

You’ll answer calls, schedule appointments, collect co-pays, manage medical records, handle mail, check in patients in NextGen, and travel up to 30% for coverage and training.

Candidates should have a high school diploma and 2+ years of office or medical office experience, strong computer skills, and a patient-centered mindset.

Qualifications

• Front-desk role experience or strong customer service skills.
• Proficient in data entry and basic computer tasks.
• Ability to multi-task and stay organized in a clinic environment.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Travel up to 30% for coverage and training.

Skills

Communication

Data entry

Microsoft Office

NextGen

Education

High school diploma

Tools

NextGen

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

Current job opportunities are posted here as they become available.

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Fort Wayne, IN office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here. This position will work Monday through Friday 8am - 5pm.

What You’ll Do as a Support Staff Technician

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• Travel, up to 30%, for coverage and training.

What You Bring as a Support Staff Technician

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Why to be a Support Staff Technician at Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.