Training / Implementation Specialist

Insight Global; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Implementation Specialist, where you will play a pivotal role in managing project deployments. This position focuses on ensuring asset readiness and delivering virtual training to end-users, making sure they are fully prepared for go-live. You will lead training sessions, support users during critical phases, and ensure a smooth transition to the new system. If you are passionate about technology and enjoy working in a dynamic environment, this opportunity is perfect for you. Enjoy a comprehensive benefits package and a chance to grow your career in an innovative setting.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Sick Leave

Paid Time Off

Qualifications

• 3+ years of experience in software implementation or deployment.
• Strong training and presentation skills with virtual training experience.

Responsibilities

• Lead Asset/Inventory Readiness training and ensure alignment with system requirements.
• Provide remote support during go-live and troubleshoot issues.

Skills

Software Implementation

Training Skills

Project Management

Problem-Solving

Microsoft Office Suite

Communication Skills

Education

Bachelor's Degree

Tools

Project Management Tools

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $30.00/hr

Required Skills & Experience

• 3+ years of experience on a software implementation or deployment project
• Strong training and presentation skills, with experience in virtual instructor-led training.
• Excellent organizational and project management skills, with the ability to manage multiple tasks simultaneously.
• Strong problem-solving abilities and attention to detail.
• Proficient in Microsoft Office Suite and Project Management tools.
• Strong communication and interpersonal skills, with a focus on customer service.

Nice to Have Skills & Experience

• Familiarity with inventory and asset management systems.
• Knowledge of project management methodologies.
• Experience with post-go-live support and hyper care processes.

Job Description

We are looking for a skilled and experienced Implementation Specialist to manage key phases of our Mpower project deployments. The successful candidate will focus on Asset/Inventory Readiness, Virtual instructor-led training, and support during and after go-live. The successful candidate will be crucial in ensuring that all assets and inventory are prepared, end-users are trained, and the project transitions smoothly from cutover to hyper care.

Key Responsibilities

Asset/Inventory Readiness Training:

• Lead the Asset/Inventory Readiness training, ensuring all assets and inventory are properly aligned with system requirements.
• Conduct assessments to verify that inventory data is accurately entered and categorized.
• Provide guidance and address any issues related to asset management and inventory tracking.
• Deliver virtual instructor-led training sessions tailored for Clerks, Material Leads (ML), and Technicians within a maintenance organization.
• Ensure that end users have a robust understanding of MPower software and are properly prepared for go-live.
• Support and assist end users throughout training sessions.

Cutover/Blackout Week Preparation/Training:

• Coordinate and lead training sessions and cutover/blackout week preparation activities.
• Work closely with the deployment site's business unit to ensure that all necessary tasks are completed in preparation for go-live.
• Communicate cutover plans and blackout procedures to all relevant stakeholders, ensuring they are fully prepared.

Go-Live Support/Completion of Tasks (Week 1):

• Provide remote support during the first week of go-live to ensure the successful completion of all critical tasks.
• Troubleshoot and resolve any issues that arise during the go-live period, ensuring minimal disruption to operations.
• Monitor progress and provide updates to the project leadership team.
• Lead the post-go-live support and hyper care phase, providing ongoing assistance to end-users as they adapt to the new system.
• Monitor users’ system performance and user feedback, identifying and addressing any lingering issues.
• Ensure a smooth transition from hyper care to steady-state operations, handing over to long-term support teams as necessary.

Compensation:

$28-30/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Training

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Insight Global by 2x

Get notified about new Training Implementation Specialist jobs in United States.

United States $55,000.00-$60,000.00 4 days ago

Onboarding and Implementation Specialist

Charlotte, NC $60,000.00-$62,000.00 2 weeks ago

Learning & Development – Join Our Remote Talent Community (Not a Current Opening)

Washington, DC $60,000.00-$100,000.00 6 months ago

Learning and Development Specialist (Medical Carrier Claims Payer)

United States $51,853.00-$72,409.00 1 week ago

United States $44,000.00-$58,000.00 2 weeks ago

Senior Facilitator, Learning and Development

Senior Learning and Development Specialist - Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.