Implementation Specialist - Digital Banking

Web.com Group, Inc; Amarillo (TX); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking software provider as an Implementation Specialist in Digital Banking. In this role, you'll be pivotal in executing solutions for community banks, ensuring customer satisfaction through effective communication and support. With a focus on data conversion and application configuration, you'll thrive in a dynamic environment where your organizational skills and proactive attitude will shine. This innovative firm offers a competitive salary and a comprehensive benefits package, making it an exciting opportunity for those looking to advance their careers in the banking technology sector.

Benefits

Comprehensive Benefits

Incentive Awards

Flexible Work Environment

Qualifications

• 2+ years of relevant work experience in digital banking.
• Strong knowledge of Microsoft Excel and organizational skills.

Responsibilities

• Execute solution and application implementations for customers.
• Ensure customer satisfaction during project transitions.

Skills

Microsoft Excel

Communication Skills

Organizational Skills

Teamwork

Adaptability

Education

Undergraduate Education

Tools

MS Office Suite

Job description

Implementation Specialist - Digital Banking page is loaded

Implementation Specialist - Digital Banking

Apply remote type Remote locations Amarillo, TX-Corporate Lincoln, NE-Corporate time type Full time posted on Posted 6 Days Ago job requisition id R-100231

Job Description:

Digital Banking Implementation Specialists are responsible for executing solution and application implementations for existing and new customers. They focus on and are typically assigned to implementations of one or more smaller solution(s) from lower complexity software and/or smaller customers. Their projects include new conversions, cross-sell, and mergers that are positioned with relatively low intensity. Specific activities Digital Banking Implementation Specialists perform may include customer data conversion and configuration, go-live transition, and/or a combination of both.

Key Responsibilities

• Effectively communicates and interacts with the customer.
• Introduces customers to their CSI solution(s).
• Defines implementation requirements and ensures alignment with each customer’s functional expectations.
• Stays informed about all relevant products and enhancements to ensure knowledge for successful training and conversion.
• Conducting data gathering meetings with customer banks to clarify data movement
• Setting up application configuration
• Conduct test review meetings with customer banks
• Provide post implementation support
• Keep current on product enhancements

Primary Results Accountable for Achieving

• When applicable, that data is converted accurately.
• Product configuration is complete and accurate.
• Customer is properly trained for use of the systems.
• Customer is effectively supported during the project transition period.
• All parts of the implementation process are successful, and the customer is satisfied.

Job Requirements

• Education or job knowledge equivalent to college or university undergraduate education.
• The minimum amount of relevant work experience required to successfully perform the job is at least two (2) years.
• High level of Microsoft Excel experience, required.
• General bank accounting knowledge, preferred.
• Positive, Proactive, Accountable, Assertive, Flexible, Adaptable
• Dedicated and hard working
• Desire and willingness to learn
• Strong communicator (verbal and written)
• Excellent organizational skills
• Ability to work independently and in a team environment at a rapid pace
• Strong executor
• Consistently produce high quality work
• Solid knowledge of MS Office product suite
  
  *** Potential Travel Required (up to 25%) ***

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [e-mail] and we will work with you to meet your accessibility needs.

For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)

Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

About Us

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com