Training & Field Support Specialist – TS/SCI, 25% Travel

Akima; Denver (CO); On-site; USD 103,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Job summary

Suvi in Denver, CO is seeking a Training & Field Support Specialist to develop course materials, deliver IT software training in person and online, and provide ongoing end-user support for analytical applications.

The role requires a Top Secret clearance with SCI eligibility, 25% travel, and strong communication and classroom training skills, along with proficiency in Microsoft Office. On-site duties and stakeholder collaboration are essential.

Qualifications

• Clearance: Active Top Secret with SCI eligibility required.
• Willingness to travel ~25% and work on-site in Denver, CO.
• Experience in IT training, classroom and virtual delivery.
• Experience with IC platforms, operations, and terminology preferred.
• Experience supporting IT training for federal agencies or helpdesk environments.
• Strong communication, customer service, and problem-solving skills.
• Proficiency in Microsoft Office and data presentation.

Responsibilities

• Master analytical applications to instruct end users on system functions.
• Deliver IT software training in person and virtually.
• Create training materials tailored for various courses.
• Provide frontline field support and ad hoc training.
• Travel to client sites to deliver training sessions.
• Collaborate with stakeholders to refine training programs.

Skills

Oral and written communication

Customer service

Microsoft Office

Data analysis (Excel)

Training delivery

Travel readiness

End-user support

Education

IT subject education/training

Tools

Analyst's Notebook

Palantir

TAC/FADE

Job description

Suvi in Denver, CO is seeking a Training & Field Support Specialist to develop course materials, deliver IT software training in person and online, and provide ongoing end-user support for analytical applications.

The role requires a Top Secret clearance with SCI eligibility, 25% travel, and strong communication and classroom training skills, along with proficiency in Microsoft Office. On-site duties and stakeholder collaboration are essential.