On-Site Training & Field Support Specialist — TS Clearance

Akima, LLC; Denver (CO); On-site; USD 103,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and retirement options

Paid Time Off

Job summary

Suvi is seeking a Training & Field Support Specialist to join our Denver team. The role focuses on creating comprehensive course materials for analytical applications, delivering IT training in both in-person and virtual settings, and providing ongoing end-user support.

You will travel up to 25% to deliver sessions, collaborate with stakeholders to refine offerings, and ensure workforce proficiency across federal-grade environments.

Qualifications

• Active Top Secret clearance with SCI eligibility required.
• Willingness to travel 25% and flexibility for field activities.
• Three years in a Windows-based IT environment or internship-equivalent.
• Experience delivering IT training in classroom and virtual settings.
• Experience with Intelligence Community operations, platforms, and terminology.
• Experience supporting IT training for US Federal agencies or helpdesk-like processes.
• Experience developing and delivering training for intelligence personnel on analytic workflows.
• Experience using analytic tools and databases to support intelligence analysis.
• Excellent oral and written communication and customer service skills.
• Intermediate MS Office (Outlook, Word, Excel, PowerPoint).
• Ability to perform data analysis and present findings with Excel charts and pivot tables.

Responsibilities

• Acquire understanding of analytical applications to instruct end users on system functionalities.
• Deliver IT software training in person and virtually.
• Create training materials tailored for various courses for effective knowledge transfer.
• Provide frontline field support, including ad hoc training and incident assistance.
• Travel to deliver training sessions and adapt to diverse locations.
• Collaborate with stakeholders to implement and refine training programs to meet evolving needs.

Skills

Top Secret clearance

Travel 25%

Windows IT training

Classroom & virtual training

IC operations knowledge

Federal agencies training experience

Training curriculum development

Analytic tools & databases

Excellent communication

MS Office proficiency

Data analysis & Excel pivots

Education

Formal IT/education-related degree

Tools

Analyst's Notebook

Palantir

TAC/FADE

Job description

Suvi is seeking a Training & Field Support Specialist to join our Denver team. The role focuses on creating comprehensive course materials for analytical applications, delivering IT training in both in-person and virtual settings, and providing ongoing end-user support.

You will travel up to 25% to deliver sessions, collaborate with stakeholders to refine offerings, and ensure workforce proficiency across federal-grade environments.