Training Facilitator — Software & Change (Travel 100%)

CDM Smith; Duluth (MN); On-site; USD 76,000 - 159,000; Full time

Job summary

CDM Smith is seeking a Training Facilitator to deliver instructor-led training for a Federal Government client’s new construction management system, both virtually and in-person. You will engage personnel, project managers, and external contractors, ensuring knowledge transfer and successful adoption across locations.

Ideal candidates have strong classroom facilitation, software training experience, and ability to support large-scale organizational change.

Qualifications

• Bachelor's degree required.
• 5 years of relevant experience.
• Experience conducting software application training or enterprise system training.
• Proficiency using Microsoft Teams and other virtual training platforms.
• Experience supporting Federal Government training programs.
• Experience training construction management, project management, engineering, or infrastructure-related business processes.
• Experience supporting enterprise software implementations and user adoption initiatives.
• Familiarity with a PMIS or similar platforms.
• Knowledge of adult learning principles and instructional best practices.

Responsibilities

• Deliver instructor-led training sessions in virtual and classroom environments.
• Follow lesson plans and instructional guidelines.
• Answer participant questions and provide guidance during training.
• Maintain effective classroom engagement and student engagement throughout training sessions.
• Participate in Train-the-Trainer activities and knowledge transfer sessions.
• Coordinate with Training Managers and Program Managers regarding course schedules and logistics.
• Track attendance and course completion metrics.
• Support collection of student feedback and training effectiveness measures.
• Provide recommendations for continuous improvement of training delivery methods and materials.
• Serve as a professional representative of the training team when interacting with Government personnel and external stakeholders.
• Communicate effectively with personnel at all organizational levels.
• Support change management and user adoption efforts during CMP deployment.

Skills

US Citizen

Travel required

Presentation skills

Communication skills

Facilitation skills

Classroom management

Time management

Instructional adaptability

Independent work

Team collaboration

Education

Bachelor's degree

5 years experience

Tools

Microsoft Teams

Virtual training platforms

Job description

CDM Smith is seeking a Training Facilitator to deliver instructor-led training for a Federal Government client’s new construction management system, both virtually and in-person. You will engage personnel, project managers, and external contractors, ensuring knowledge transfer and successful adoption across locations.

Ideal candidates have strong classroom facilitation, software training experience, and ability to support large-scale organizational change.