Training Director, Court Operations & Odyssey Specialist

City of Indianapolis and Marion County; Indianapolis (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

The City of Indianapolis and Marion County is seeking a Training Director for the Marion Superior Court to oversee the staff training program and ensure alignment with Court policies and priorities.

You will coordinate initial, on-the-job, continuing, and remedial training for judicial assistants, bailiffs, court reporters, and staff, and lead Odyssey Case Management System instruction in partnership with Court leadership.

Qualifications

• Teaching, training, or coaching experience required.
• Excellent customer service and communication skills required.
• Bachelor's degree or relevant Court experience strongly preferred.
• Strong attention to accuracy and organizational skills.

Responsibilities

• Manage and coordinate the Marion Superior Court staff training program consistent with established Court policies and administrative direction.
• Oversee initial training, on-the-job orientation, continuing education, and remedial training for designated Court personnel.
• Develop, maintain, and update training manuals, materials, and checklists with designated training personnel.
• Establish and coordinate training schedules for new employees and continuing training activities.
• Coordinate participation of training team members with appropriate judicial officers and Court administration.
• Delegate training assignments while ensuring coordination, consistency, and quality.
• Conduct training directly when necessary, including Odyssey instruction and remedial training.
• Maintain and improve training resources, including an Odyssey training laboratory, with approval.
• Review information from Indiana Office of Supreme Court and Trial Court Technology; evaluate and recommend best practices.
• Collaborate with the Auditing Director to identify recurring errors and training needs.
• Recommend remedial training based on deficiencies and coordinate implementation.
• Evaluate effectiveness of training activities and suggest improvements to curriculum and methods.
• Communicate significant training concerns and resource needs to the Chief Operations Officer.
• Implement approved changes to training procedures; obtain administrative approval for broader changes.
• Perform other training-related duties as assigned.

Skills

Teaching/Training

Communication skills

Customer service

Attention to accuracy

Organizational skills

Education

Bachelor's degree or relevant Court experience

Tools

Microsoft Office

Odyssey Case Management System

Job description

The City of Indianapolis and Marion County is seeking a Training Director for the Marion Superior Court to oversee the staff training program and ensure alignment with Court policies and priorities.

You will coordinate initial, on-the-job, continuing, and remedial training for judicial assistants, bailiffs, court reporters, and staff, and lead Odyssey Case Management System instruction in partnership with Court leadership.