Training Director

City of Indianapolis & Marion County; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Indianapolis & Marion County is seeking a Training Director to lead, coordinate, and oversee the Court's staff training program aligned with policies set by Court administration and the Executive Committee. The role covers initial, on-the-job, continuing, and remedial training for court personnel including judicial assistants, bailiffs, and court reporters.

The director will collaborate with the Auditing Director, develop training materials, and ensure effective use of the Odyssey

Qualifications

• Teaching, training, or coaching experience required.
• Excellent customer service and communication skills required.
• Bachelor's degree or relevant Court experience strongly preferred.
• Strong computer skills with Microsoft Office applications.

Responsibilities

• Manage and coordinate the Marion Superior Court staff training program consistent with established Court policies and administrative direction.
• Oversee initial training, on-the-job orientation, continuing education, and remedial training for designated Court personnel.
• Develop, maintain, and update training manuals, instructional materials, and checklists.
• Establish and coordinate training schedules for new employees and continuing training activities.
• Coordinate participation of training team members and trainers with judicial officers, supervisors, and Court administration.
• Delegate training assignments while ensuring coordination, consistency, and quality.
• Conduct training directly when necessary, including Odyssey instruction and remedial training.
• Maintain and improve training resources, including an Odyssey training lab, subject to resources and approvals.
• Review materials and recommendations from Indiana Office of Supreme Court and Trial Court Technology; evaluate best practices.
• Collaborate with Auditing Director to identify recurring errors and deficiencies needing training.
• Recommend remedial training based on deficiencies and coordinate implementation as directed.
• Evaluate training effectiveness and propose curriculum improvements.
• Communicate training concerns and resource needs to the Chief Operations Officer.
• Implement approved changes to training procedures; seek administrative approval for broader policy changes.
• Perform other training-related duties as assigned by the Chief Operations Officer.
• Teaching, training, or coaching experience required. Excellent customer service and communication skills required.

Skills

Teaching experience

Customer service

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Odyssey Case Management System

Job description

The Marion Superior Court Training Director is responsible for managing, coordinating, and overseeing the Court's staff training program in accordance with policies and priorities established by Court administration and the Executive Committee.

The Director oversees initial, on-the-job, continuing, and remedial training for designated Court personnel, including judicial assistants, chief bailiffs, bailiffs, and court reporters. The Director also coordinates specialized training on the Odyssey Case Management System for judicial officers and Court staff as needed.

The Director evaluates training needs, maintains training resources, coordinates designated trainers, and recommends improvements and best practices based upon information obtained from the Indiana Office of Supreme Court and Trial Court Technology and other appropriate sources.

The Director works collaboratively with the Auditing Director to identify training needs arising from auditing findings. The Director may delegate training responsibilities to designated personnel but does not exercise independent supervisory authority over employees outside the Director's direct reporting structure.

The Training Director is responsible for administering and coordinating the Court's training program and may exercise reasonable discretion in carrying out approved training activities.

The Director may coordinate and delegate training responsibilities but shall not independently hire, discipline, evaluate, or supervise Court personnel outside the Director's direct reporting structure.

The Director does not have independent authority to establish Court policy, mandate operational changes within individual courts, or conduct formal compliance audits.

The Director shall not independently require an employee to participate in corrective or remedial training without authorization from the appropriate judicial officer, employee supervisor, or Court administration.

Recommendations involving policy changes, operational procedures, or significant resource commitments shall be submitted to the Chief Operations Officer for review and appropriate approval.

1. Manage and coordinate the Marion Superior Court staff training program consistent with established Court policies and administrative direction.
   
2. Oversee initial training, on-the-job orientation, continuing education, and remedial training for designated Court personnel.
   
3. Develop, maintain, and update training manuals, instructional materials, position-specific skills checklists, and training resources in consultation with designated training personnel.
   
4. Establish and coordinate training schedules for new employees and continuing training activities.
   
5. Coordinate the participation of training team members and designated trainers in consultation with appropriate judicial officers, supervisors, and Court administration.
   
6. Delegate training-related assignments as appropriate while retaining responsibility for the coordination, consistency, and quality of the training program.
   
7. Conduct training directly when necessary, including specialized Odyssey instruction and remedial training.
   
8. Maintain and improve training resources, including an Odyssey or comparable training laboratory, subject to available resources and administrative approval.
   
9. Review information, training materials, procedural guidance, and recommendations obtained from the Indiana Office of Supreme Court and Trial Court Technology. Evaluate and recommend best practices for consideration by the Chief Operations Officer, consistent with applicable Court policies, local rules, and administrative directives.
   
10. Collaborate with the Auditing Director to identify recurring recordkeeping errors, procedural inconsistencies, and other deficiencies that may warrant additional or modified training.
    
11. Recommend remedial or corrective training based upon identified deficiencies, including findings provided by the Auditing Director. Coordinate and implement such training when approved or directed by the appropriate judicial officer, employee supervisor, or Court administration.
    
12. Evaluate the effectiveness of training activities and recommend improvements to curriculum, training methods, and instructional resources.
    
13. Communicate significant training concerns, resource needs, and recommendations to the Chief Operations Officer.
    
14. Implement approved changes to training procedures and materials. Changes affecting broader Court operations or established policies require appropriate administrative approval.
    
15. Perform other training-related duties and responsibilities as assigned by the Chief Operations Officer.

Teaching, training, or coaching experience required. Excellent customer service and communication skills required. Bachelor's degree or relevant Court experience strongly preferred.

Must demonstrate exceptional attention to accuracy, strong organizational skills, and the ability to work effectively with judicial officers, Court employees, and individuals with diverse professional backgrounds.

Strong computer skills, including proficiency with Microsoft Office products, and extensive experience with the Odyssey Case Management System required.

This position requires regular in-person attendance at the Marion County Community Justice Campus. Remote work is not permitted unless specifically authorized by the Chief Operations Officer, subject to operational needs and applicable Court policies.