Training & Development Specialist

Arrow Child & Family Ministries; Cockeysville (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Parental leave

Retirement plan with company match

Paid time off and holidays

Mileage reimbursement

Tuition reimbursement

Company sponsored learning and dev

Job summary

Arrow Child & Family Ministries is seeking a Training and Development Specialist to design and deliver comprehensive training for new hires and ongoing staff development. You will work with department heads to identify gaps, create curricula for orientation and on-the-job training, and assess program effectiveness across modalities.

The role involves collaboration with the Training Team, mentoring for staff, ensuring compliance with standards, and up to 30% travel.

Qualifications

• Experience designing and delivering employee training programs.
• Ability to assess training needs and measure impact on performance.
• Strong communication and mentoring skills.

Responsibilities

• Facilitate training programs in person and virtually across modalities.
• Develop programs and curriculum for orientation and in-job training with the Training Team.
• Analyze training effectiveness and modify programs accordingly with the Training Team.
• Identify training needs with department leadership and schedule sessions for staff.
• Develop systems to monitor and ensure employees perform according to training.
• Ensure compliance with standards during training sessions.
• Provide mentoring for new employees and ongoing support for staff.
• Provide feedback to leadership on employee growth and struggles.
• Guide staff to better meet clients' needs and enhance therapeutic skills.
• Represent the agency in interagency meetings as needed.

Skills

Facilitation

Curriculum Development

Training Design

Employee Development

Collaboration

Education

Bachelor's degree

Job description

Overview

The Training and Development Specialist is responsible for maintaining the standards of the organization’s talent by providing comprehensive training at the start of employment and as needed throughout employment. Their duties include working closely with department heads and supervisors to determine areas for employee improvement, developing training courses for new and existing employees and establishing methods to track employee performance after the completion of training.

Benefits Include

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Responsibilities

Other duties may be assigned as necessary.

• Facilitate training programs in person and virtually, ensuring effective learner engagement across modalities.
• Develop programs and curriculum for employees of the organization for orientation and in-job training in collaboration with the Training Team.
• Analyze the effectiveness of training and workshops for employees and develop appropriate modifications in collaboration with the Training Team.
• Collaborate with department leadership and the Training Team to identify training needs and schedule appropriate training sessions for employees.
• Develop systems to monitor and ensure employees are performing their responsibilities according to the training.
• Ensure the compliance of the company’s employees to cooperate with standards and procedures during training sessions.
• Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed.
• Provide ongoing support and mentoring for employees.
• Provide feedback to leadership regarding employee growth and struggles.
• Provide guidance to staff to assist them in understanding clients’ needs/diagnoses and enhance therapeutic skills.
• Represent the agency in interagency meetings, based on state needs.
• Prepare written reports required by the organization (progress reports, etc.).
• Provide/coordinate training on topics for staff.
• Review and provide feedback on written reports for clinical departments, based on state needs.
• Complete and maintain certifications, as required (e.g., CANS, ANSA, PCM, TBRI).
• This position requires up to 30% travel.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Qualifications

Bachelor’s Degree in a related field and 2-4 years of combined previous experience working with youth in a mental health setting and providing training to adults.