Training and Development Specialist

Everest Medical Group; Upper Darby (Delaware County); On-site; USD 60,000 - 90,000; Full time

Job summary

Everest Medical Group in Upper Darby, PA invites applications for a Training and Development Specialist responsible for designing and delivering comprehensive training across clinical and non-clinical staff.

This role emphasizes instructional design, LMS-based delivery, and ongoing evaluation to ensure regulatory compliance and organizational growth. A Master’s degree in HR/OD/Education/Instructional Design and at least one year of related experience are required.

Qualifications

• Master’s degree in the specified fields or related
• Experience designing and delivering corporate training programs

Responsibilities

• Design and deliver comprehensive training programs for clinical and non-clinical staff.
• Develop training across multiple service lines and settings using instructional design principles.
• Conduct needs assessments with department leaders and HR to align programs with goals and compliance.
• Implement scalable training delivery models via LMS and educational technologies.
• Monitor and evaluate training effectiveness using data and feedback.
• Maintain compliance with healthcare regulations in training content.

Skills

Instructional design

LMS

Training delivery

Compliance training

Education

Master’s degree in Human Resource /Organizational Development/Education/Instructional Design or related field

Job description

Position title

Training and Development Specialist

Description

We have opening for FULL-TIME Training and Development Specialist in our Upper Darby, Pennsylvania office.

Duties Include

• Design and Delivery of Comprehensive Training Programs.
• Design, develop, and implement targeted training programs for both clinical and non-clinical staff across multiple service lines, including urgent care, adult day care, homecare, non-emergency medical transportation, and nursing home operations.
• Conduct in-depth job analyses for various roles (e.g., Service Coordinators, Insurance Coordinators, Customer Service Representatives) to create role‑specific learning paths.
• Apply instructional design principles and leverage educational technologies such as multimedia tools, training manuals, workflow diagrams, and job aids to enhance learning outcomes and operational performance.
• Training Infrastructure Development and Continuous Improvement.
• Build and continuously refine the organization’s training infrastructure to support rapid growth and evolving operational requirements.
• Implement scalable training delivery models through learning management systems (LMS) and data‑driven tools that ensure efficiency, consistency, and accessibility.
• Regularly assess training programs and processes for effectiveness, using feedback, performance data, and evaluation metrics to revise and enhance learning experiences.
• Training Needs Assessment and Program Execution.
• Conduct comprehensive training needs assessments in collaboration with department leaders and HR to align programs with organizational goals and compliance requirements.
• Deliver engaging in‑person and virtual training sessions, including onboarding programs, compliance training, skill enhancement, and cultural integration workshops.
• Use both formative and summative evaluation techniques to measure training effectiveness and identify areas for ongoing improvement.
• Compliance and Quality Assurance.
• Ensure all training programs meet federal, state, and local healthcare regulatory standards, as well as internal policies and quality benchmarks.
• Partner with operational and clinical leadership to maintain training content that supports organizational integrity, risk mitigation, and accreditation readiness.
• Develop compliance‑specific training modules and monitor staff completion rates and comprehension to ensure regulatory alignment.
• Cross‑Functional Collaboration and Organizational Development.
• Collaborate with HR and department managers to support workforce development initiatives such as career path planning, succession planning, and organizational structure optimization.
• Facilitate company‑wide learning initiatives including OKR implementation training, professional soft‑skills workshops, and peer learning activities to strengthen team capabilities and promote a growth‑oriented culture.
• Promote interdepartmental communication through training and coaching to enhance collaboration, streamline workflows, and support strategic decision making.

Special Requirements

Master’s degree in Human Resource /Organizational Development/Education/Instructional Design or a related field plus at least one year of work experience as an Education/Training Specialist or related.