Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Responsibilities
- Administration and Coordination of global learning programs
- Training Course Coordination: Booking training rooms, hotels, room layout; vendor and internal trainer scheduling; event scheduling based on an annual plan
- Communications: Handling enquiries from attendees to centralized mailbox; enrollment status updates to the program managers; event communications as required
- Administration: Management of Learning Management System (submissions of evaluations, roster completions)
- Metrics & Reporting: Reporting using Cognos (daily, weekly and monthly program enrollment status tracking); producing program metrics (class capacity v target, cancellation rates, level 1 and level 3 evaluation MTM); production of quarterly and annual presentation reports
Skills
- Proficient with Microsoft Excel, Word, PowerPoint and Outlook
- Strong organization and time management skills and able to manage multiple tasks simultaneously – getting work done in an effective and efficient way to meet deadlines
- Able to take direction from multiple managers
- Take initiative and pro-actively suggesting new ideas and approaches
Experience
- Minimum 2 years administrative experience, ideally in a training role
- Preferably HR experience
- Experience working with a Learning Management System (LMS)
- HS Diploma/ BS preferred
Top 3 Must Have Skill Sets
- Customer Focus – Listens and understands needs of internal customers across different geographies and is proactive in response
- Interpersonal Savvy – excellent interpersonal communication skills
- Planning – Ability to set priorities and to handle multiple tasks; Flexibility in ever-changing environment, flexibility is critical