A national recruiting company is seeking an experienced administrative professional to coordinate global learning programs. The role entails scheduling training courses, handling inquiries, managing a Learning Management System, and reporting metrics. The ideal candidate should have a minimum of 2 years of experience in an administrative role, preferably within training or HR, and proficiency in Microsoft Office products is a must. This position offers a dynamic work environment where flexibility and organization are key.
Qualifications
Minimum 2 years administrative experience, ideally in a training role.
Preferably HR experience.
Experience working with a Learning Management System (LMS).
Responsibilities
Administration and coordination of global learning programs.
Booking training rooms, hotels, and vendor scheduling.
Management of Learning Management System including evaluations and roster completions.
Metrics reporting using Cognos to track enrollment status.
Skills
Proficient with Microsoft Excel
Strong organization and time management
Able to take direction from multiple managers
Initiative and pro-active suggestion of new ideas
Education
HS Diploma or BS preferred
Tools
Learning Management System (LMS)
Job description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.
Responsibilities
Administration and Coordination of global learning programs
Training Course Coordination: Booking training rooms, hotels, room layout; vendor and internal trainer scheduling; event scheduling based on an annual plan
Communications: Handling enquiries from attendees to centralized mailbox; enrollment status updates to the program managers; event communications as required
Administration: Management of Learning Management System (submissions of evaluations, roster completions)
Metrics & Reporting: Reporting using Cognos (daily, weekly and monthly program enrollment status tracking); producing program metrics (class capacity v target, cancellation rates, level 1 and level 3 evaluation MTM); production of quarterly and annual presentation reports
Skills
Proficient with Microsoft Excel, Word, PowerPoint and Outlook
Strong organization and time management skills and able to manage multiple tasks simultaneously – getting work done in an effective and efficient way to meet deadlines
Able to take direction from multiple managers
Take initiative and pro-actively suggesting new ideas and approaches
Experience
Minimum 2 years administrative experience, ideally in a training role
Preferably HR experience
Experience working with a Learning Management System (LMS)
HS Diploma/ BS preferred
Top 3 Must Have Skill Sets
Customer Focus – Listens and understands needs of internal customers across different geographies and is proactive in response
Interpersonal Savvy – excellent interpersonal communication skills
Planning – Ability to set priorities and to handle multiple tasks; Flexibility in ever-changing environment, flexibility is critical