Training Designer & Facilitator — Train-the-Trainer

TEKsystems; Sacramento (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

HSA

Transportation benefits

PTO / Vacation or Sick Leave

Job summary

TEKsystems is seeking a contract Training Specialist to design and deliver Train-the-Trainer and End-User training for new hires in call-center operations supporting government initiatives. This onsite Sacramento role emphasizes classroom delivery and material refinement.

You'll develop presentations, quick reference guides and job aids, track training records, and support leadership with status updates. Roles span junior to senior levels, offering comprehensive on-site training at a

Qualifications

• Demonstrated experience training employees on new programs, processes, platforms, etc
• Excellent presentation, facilitation, and instructional skills
• We are hiring for multiple levels (Jr, Intermediate, Sr)

Responsibilities

• Assist with the design and development of Train-the-Trainer and End-User training predominately new hires supporting call-center operations for government initiative
• Conduct onsite training sessions for new employees in classroom-based setting
• Refine training materials, including presentations, quick reference guides, job aids, and other instructional content as needed
• Potentially assist in training effectiveness through participant feedback, assessments, and key performance indicators
• Participate in training rehearsals, dry runs, and continuous improvement cycles as needed
• Maintain training records and provide status updates to project leadership and supervisors

Skills

Training experience

Presentation skills

Facilitation

Onsite training

Job description

TEKsystems is seeking a contract Training Specialist to design and deliver Train-the-Trainer and End-User training for new hires in call-center operations supporting government initiatives. This onsite Sacramento role emphasizes classroom delivery and material refinement.

You'll develop presentations, quick reference guides and job aids, track training records, and support leadership with status updates. Roles span junior to senior levels, offering comprehensive on-site training at a