Training Coordinator

Jobtailor

San Antonio (TX)

On-site

USD 52,000 - 68,000

Full time

2 days ago

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Job summary

Jobtailor in San Antonio is seeking a Training Coordinator to lead week-one onboarding, deliver live in-person and virtual instruction, and coordinate training across departments.

You will develop and maintain training materials, track attendance, collect feedback, and ensure continuity between in-person and field phases. Strong presentation skills and Microsoft Office proficiency are required.

Qualifications

Demonstrated experience presenting or instructing in front of a live group.
Comfortable speaking to groups of all sizes in-person and on camera.
Must have a valid driver's license and reliable transportation.
Proficient with Microsoft PowerPoint.
Strong written and verbal communication skills.

Responsibilities

Act as the week-one training liaison and communicate with trainees before travel to the Training Center.
Present live, in-person and virtual instruction for employees at all organizational levels.
Lead onboarding, policy updates, professional development, and continued learning.
Develop and maintain a comprehensive business continuity plan for the training department.
Document essential processes and resources for business continuity.
Monitor attendance and coordinate trainee travel arrangements.

Skills

Live Group Instruction

Public Speaking

Time Management

Group Facilitation

Excellent Verbal Communication

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Microsoft Teams

Zoom

SharePoint

Job description

Act as the week-one training liaison and communicate with trainees before travel to the Training Center
Present live, in-person and virtual instruction for employees at all organizational levels
Lead onboarding, policy-update, professional-development, and continued-learning training
Develop and maintain a comprehensive business continuity plan for the training department
Document essential processes, procedures, and resources for business continuity
Manage and schedule new-hire check-ins during weeks 1-4 and communicate gathered data to the training team
Monitor and track attendance of new-hire check-ins
Communicate webinar schedules and workshops to employees
Assess instructional effectiveness and training impact on employee skills and KPIs
Contribute to course development and training program updates
Review and provide feedback on course materials with the Learning Content Designer
Collaborate with managers, subject matter experts, and the Training Team to identify development opportunities
Maintain training curriculum and documents on the Training Center SharePoint site
Promote training opportunities through presentations and emails
Attend weekly Training department and cross-functional meetings
Report daily to the Training Manager and indirectly to the Director of Learning and Development
Transport trainees between the Training Center and airport using a company vehicle
Book and coordinate trainee travel arrangements
Coordinate onboarding and training continuity between in-person and field phases
Maintain training equipment, supplies, inventories, petty cash, and trainee per diem expenses
Perform credit-card and travel reconciliations
Manage scheduling logistics, vendor coordination, department support requests, Amazon ordering, alarm-code distribution, uniform ordering, and travel bookings
Provide scheduling, calendar, meeting, logistical, and vendor-record support
Communicate training updates and logistics to trainees and stakeholders
Collect, analyze, and summarize trainee feedback for continuous improvement
Maintain a professional classroom presence and perform other assigned duties and special projects

Requirements

Demonstrated experience presenting or instructing in front of a live group required
Comfortable speaking in front of groups of all sizes, both in person and on camera in virtual sessions, required
Valid driver’s license and reliable transportation required
Intermediate computer skills required
General office and telephone skills required
Experience with Microsoft PowerPoint required
Adult education experience preferred
Experience facilitating virtual instruction using Microsoft Teams, Zoom, or similar preferred
High-school diploma or GED required
Strong public speaking and group facilitation skills, in person and virtual
Ability to read an audience and adjust delivery in real time
Excellent verbal and written communication skills
Excellent classroom organization, planning, and time-management skills
Ability to write detailed lesson plans
Ability to provide constructive, corrective feedback in a training setting
Ability to foster a collaborative team culture amongst each training cohort
Goal-oriented and able to work independently
Adaptable to various work settings and interpersonal dynamics
Proficient in Microsoft Office products
Ability to frequently stand and walk up to 70% of the time
Ability to frequently bend, stand, stoop, and walk while training new employees
Ability to frequently lift and carry objects weighing up to 50 pounds
Ability to occasionally ascend and descend stairways
Must pass a post-offer, pre-hire background screening including a multi-state criminal check and DMV records

Core Competencies

Demonstrates expertise in training delivery, including live and virtual instruction, while effectively managing onboarding processes and maintaining training documentation. Proficient in utilizing Microsoft Office and communication tools to enhance training effectiveness and foster collaboration.

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