- Design, develop, and manage engaging learning solutions across online, blended, and instructor-led formats
- Build and maintain digital learning content for technical, functional, and professional capability development
- Own the learner experience for assigned programs
- Partner with subject matter experts and business stakeholders to identify learning needs and define objectives
- Manage course creation, updates, assignments, and deployment within Workday Learning
- Evaluate and continuously improve training content using stakeholder feedback, learner insights, and evolving business needs
- Apply modern instructional methods, digital tools, and interactive learning approaches
- Lead end-to-end coordination of training programs and events throughout the year
- Manage training rosters, enrollment tracking, attendance coordination, and program records
- Coordinate communications with managers, participants, trainers, and facilitators
- Coordinate training logistics, including space reservations, room setup, materials, catering, and on-site assistance
- Maintain program calendars, timelines, and logistics plansResolve operational issues while maintaining a professional, learner-focused experience
- Partner with the Talent Development Leader to advance learning priorities
- Collaborate with HR, business leaders, facilitators, vendors, and subject matter experts
- Provide coordination and project leadership across multiple simultaneous programs
- Recommend process improvements and contribute to reporting, program metrics, and feedback collection
Requirements
- Experience in instructional design, training coordination, talent development, learning operations, or program management
- Experience developing and managing digital learning content and coordinating instructor-led training programs
- Strong project coordination and organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Ability to work effectively across functions and levels of the organization
- Ability to build strong partnerships and work collaboratively with stakeholders in a matrixed environment
- Strong attention to detail and commitment to delivering a high-quality learner and stakeholder experience
- Ability to travel overnight up to 10% of the time
- Preferred: Bachelor’s degree in instructional design, education, human resources, business, organizational development, or a related field
- Preferred: Experience serving technical, field-based, or operational businesses such as Energy Services, Controls, HVAC, or related industries
- Preferred: Experience with e-learning authoring tools, digital content platforms, or multimedia learning design
- Preferred: Knowledge of adult learning principles, learner engagement strategies, and instructional design best practices
- Preferred: Experience coordinating enterprise or business-unit training programs with multiple stakeholders and moving parts
Core Competencies
Demonstrates expertise in instructional design and training coordination, with a strong focus on developing engaging digital learning content and managing comprehensive training programs. Proven ability to collaborate with stakeholders and apply modern instructional methods to enhance learner experiences.
Highest-signal resume keywords
- Instructional Design
- Training Coordination
- Digital Learning Content Development
- Project Management
- Stakeholder Collaboration
Hard Skills
- Instructional Design
- Digital Learning Content Development
- Training Program Management
- E-Learning Authoring Tools
- Adult Learning Principles
Soft Skills
- Excellent Communication Skills
- Organizational Skills
- Attention to Detail
- Collaboration
- Problem-Solving
Industry Keywords
- Talent Development
- Learning Operations
- Program Management
- Energy Services
- HVAC
Tools & Technologies
- Workday Learning
- Digital Content Platforms
- Multimedia Learning Design