Training Coordinator

Business Center 1; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare organization in San Antonio seeks a Training Coordinator to develop and implement training programs for Patient Access staff. This role focuses on ensuring employees receive the necessary training for success in their roles. Candidates should possess a BS degree in a related field and have at least three years of managing Patient Access functions, alongside strong communication and leadership skills. Flexibility in working hours may be required.

Qualifications

• Minimum of 3 years’ experience managing Patient Access functions and workflows in lieu of Bachelor's degree.
• Minimum two years’ experience as a Patient Access Trainer highly desired.
• Familiarity with traditional and modern training methods.

Responsibilities

• Collaborate with Patient Access leadership and Training Manager to build training programs.
• Coordinate and document training for Patient Access staff.
• Ensure training is delivered timely and accurately.

Skills

Excellent communication skills

Leadership skills

Ability to plan and multi-task

Good computer and database skills

Education

BS degree in education, Business, or related field

Job description

POSITION SUMMARY/RESPONSIBILITIES

The primary focus of the Training Coordinator in Patient Access is to collaborate closely with Patient Access leadership and the Training Manager to help build a strong training program for all Patient Access staff. As a Training Coordinator, you will work closely with the Training Manager to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of University Health’s Revenue Cycle. Your responsibilities will include coordinating and documenting all training for Patient Access staff, working closely with Patient Access Training Manager to ensure training is delivered timely and accurately, coordinating the Quality Assurance (QA) program for the Patient Access staff.

As a Training Coordinator in Patient Access, you will play a vital role in driving employee growth and ensuring the achievement of our Revenue Cycle goals.

EDUCATION/EXPERIENCE

• BS degree in education, Business, or related field required.
• Minimum of 3 years’ experience managing Patient Access functions and workflows in lieu of Bachelors degree.
• Minimum two years’ experience as a Patient Access Trainer highly desired.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).
• Excellent communication and leadership skills.
• Ability to plan, multi-task and manage time effectively.
• Strong writing and record keeping ability for reports and training manuals.
• Good computer and database skills.
• Flexible working hours when necessary.