Training Coordinator

University Health; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

The University Health is seeking a Training Coordinator for Patient Access to partner with leadership and the Training Manager to build a comprehensive training program across staff roles. You will coordinate and document training, ensure timely delivery, and support QA processes to strengthen Revenue Cycle performance.

You will work closely with the Training Manager to implement effective methods, track progress, and maintain accurate training records while fostering professional growth among

Qualifications

• BS degree or significant related work experience in Patient Access
• Experience coordinating training programs across Patient Access
• Strong written communication and documentation skills
• Ability to plan, multi-task and manage time effectively
• Familiar with training methods including e-learning and workshops

Responsibilities

• Coordinate and document all training for Patient Access staff
• Collaborate with Training Manager to ensure timely delivery of training
• Coordinate QA program for Patient Access staff
• Support growth and achievement of Revenue Cycle goals

Skills

Communication

Leadership

Time management

Writing & reporting

Computer skills

Training delivery

Education

BS degree in education or related field

3+ years experience in Patient Access

Job description

POSITION SUMMARY/RESPONSIBILITIES

The primary focus of the Training Coordinator in Patient Access is to collaborate closely with Patient Access leadership and the Training Manager to help build a strong training program for all Patient Access staff. As a Training Coordinator, you will work closely with the Training Manager to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of University Health’s Revenue Cycle. Your responsibilities will include coordinating and documenting all training for Patient Access staff, working closely with Patient Access Training Manager to ensure training is delivered timely and accurately, coordinating the Quality Assurance (QA) program for the Patient Access staff.

As a Training Coordinator in Patient Access, you will play a vital role in driving employee growth and ensuring the achievement of our Revenue Cycle goals.

EDUCATION/EXPERIENCE

• BS degree in education, Business, or related field required,
• Minimum of 3 years’ experience managing Patient Access functions and workflows in lieu of Bachelors degree
• Minimum two years’ experience as a Patient Access Trainer highly desired
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• Flexible working hours when necessary