Patient Access Coordinator

University Health System- San Antonio; Selma (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

University Health System seeks a frontline supervisor for Admissions and Registration, Financial Counseling and Bed Control to ensure accurate, timely admissions/discharges and strict patient confidentiality. You will promote a collaborative team environment and deliver excellent customer service in a fast-paced hospital setting.

The role emphasizes supervision of daily operations, adherence to policies, and coordination across departments to support patient flow and data integrity.

Qualifications

• High school diploma or GED required; one year of college study or clerical training with medical terminology preferred.
• One year of hospital/physician practice experience with knowledge of insurance verification and pre-certification preferred.

Responsibilities

• Assist team leaders with supervision of shift operations and productivity.

Skills

Customer service

Confidentiality

Team environment

Education

High school diploma or GED

Medical terminology training

Tools

Insurance verification systems

Pre-certification processes

Billing systems

Job description

POSITION SUMMARY/RESPONSIBILITIES

Assists team leaders and managers with the supervision of shift operations and productivity. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health System.

EDUCATION/EXPERIENCE

High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Must have one year of experience in a hospital/physician base practice with knowledge of insurance verification, pre-certification. Billing and contract knowledge is preferred.