Training Coordinator

University Health System- San Antonio; San Antonio (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

University Health System- San Antonio is seeking a Training Coordinator in Patient Access to collaborate with leadership and the Training Manager to strengthen the staff training program and ensure comprehensive onboarding.

You will coordinate and document all training for Patient Access staff, ensure timely delivery, and help drive Revenue Cycle goals through continuous staff development.

Qualifications

• BS degree or higher in education, business, or related field is required.
• Minimum 3 years’ experience managing Patient Access functions.
• Minimum 2 years’ experience as a Patient Access Trainer is highly desirable.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills
• Flexible working hours when necessary

Responsibilities

• Coordinate and document all training for Patient Access staff.
• Work closely with the Patient Access Training Manager to ensure training is delivered timely and accurately.
• Coordinate the QA program for the Patient Access staff.
• Support growth of employees and alignment with Revenue Cycle goals.

Skills

Communication skills

Leadership

Time management

Documentation & writing

Training delivery

Mentoring & coaching

Database proficiency

Flexibility

Interpersonal skills

Education

BS degree in education, business, or related field

3+ years experience managing Patient Access functions

2+ years experience as a Patient Access Trainer

Job description

The primary focus of the Training Coordinator in Patient Access is to collaborate closely with Patient Access leadership and the Training Manager to help build a strong training program for all Patient Access staff. As a Training Coordinator, you will work closely with the Training Manager to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of University Health’s Revenue Cycle. Your responsibilities will include coordinating and documenting all training for Patient Access staff, working closely with Patient Access Training Manager to ensure training is delivered timely and accurately, coordinating the Quality Assurance (QA) program for the Patient Access staff.

As a Training Coordinator in Patient Access, you will play a vital role in driving employee growth and ensuring the achievement of our Revenue Cycle goals.

EDUCATION/EXPERIENCE

1. 1. BS degree in education, Business, or related field required,
2. 2. Minimum of 3 years’ experience managing Patient Access functions and workflows in lieu of Bachelors degree
3. 3. Minimum two years’ experience as a Patient Access Trainer highly desired
4. 4. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
5. 5. Excellent communication and leadership skills
6. 6. Ability to plan, multi-task and manage time effectively
7. 7. Strong writing and record keeping ability for reports and training manuals
8. 8. Good computer and database skills
9. 9. Flexible working hours when necessary