Training Coordinator

VIVA; Davenport (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

VIVA USA Inc. is seeking a Global Training Coordinator to support dealer learning programs and respond to client inquiries via email and phone. You will manage a shared mailbox, route requests, and serve as the face of the Training Center.

You will lead scheduling, load and manage training items, handle pricing, perform audits, and provide administrative support to dealer personnel and training managers worldwide.

Qualifications

• Experience supporting training activities and learning systems.
• Familiarity with Learning Management System administration.
• Ability to communicate effectively with dealer personnel.
• Proactive and detail-oriented.

Responsibilities

• Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization.
• Load/manage items as requested by internal training group.
• Manage clientitem & offering pricing globally.
• Perform audits.
• Provide administrative support to dealer personnel and dealer training managers.
• Work with enterprise training coordinators to ensure process alignment and overall system management.

Skills

Attention to detail

Problem solving

Multitasking

Strong communication

Team player

Excel experience

Job description

Global Training Coordinator

Performs a variety of tactical tasks to support training activities such as support of Web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs. Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners. Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level

Job Responsibilities:

As a Global Training Coordinator for the client Training Center, you will be working within the client and answering emails and phone calls to support dealer needs in reference to their employees’ learning development. You will be managing a client Support shared mailbox, delegating and responding to emails as the face of the Training Center.

You will also:

• Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization
• Load/manage items as requested by internal training group
• Manage clientitem & offering pricing globally
• Perform audits
• Provide administrative support to dealer personnel and dealer training managers
• Work with enterprise training coordinators to ensure process alignment and overall system management

What Skills You Need:

• Strong attention to detail
• Demonstrated problem solving skills
• Ability to manage and prioritize multiple tasks
• Strong communication skills and engaging and positive attitude
• A team player who helps to build a highly engaged and energized work environment
• Intermediate experience of Excel

Notes:

Monday-Friday with flex start (7am-8am). Possible OT depending on business needs.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status