Global Training Coordinator

Sunrise Systems, Inc.; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Sunrise Systems, Inc. is seeking a Global Training Coordinator for the Davenport, IA Training Center located within the client’s University (JDU).

You will handle email and phone support for dealer employees’ learning development, manage a shared mailbox, and act as the face of the Training Center. Responsibilities include scheduling classes, loading items, pricing management, and providing administrative support to dealer personnel.

Qualifications

• Strong attention to detail.
• Demonstrated problem solving skills.
• Ability to manage and prioritize multiple tasks.
• Strong communication skills and engaging and positive attitude.
• A team player who helps to build a highly engaged and energized work environment.
• Intermediate experience of Excel.

Responsibilities

• Global Training Coordinator for the Davenport, IA Training Center; answer emails and phone calls to support dealer learning needs.
• Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization.
• Load/manage items as requested by the internal training group.
• Manage JDU item & offering pricing globally.
• Provide administrative support to dealer personnel and dealer training managers.
• Work with enterprise training coordinators to ensure process alignment and system management.

Skills

Attention to detail

Problem solving

Task prioritization

Communication skills

Team player

Excel (intermediate)

Tools

Microsoft Excel

Job description

Duration: 12 months Contract with w/possibilities extns

Monday-Friday with flex start (7am-8am). Possible OT depending on business needs.

Performs a variety of tactical tasks to support training activities such as support of Web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs. Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners. Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level

What Skills You Need:

• Strong attention to detail
• Demonstrated problem solving skills
• Ability to manage and prioritize multiple tasks
• Strong communication skills and engaging and positive attitude
• A team player who helps to build a highly engaged and energized work environment
• Intermediate experience of Excel

Job Responsibilities:

• As a Global Training Coordinator for the clients Training Center located in Davenport, IA, you will be working within the client's University (JDU) and answering emails and phone calls to support dealer needs in reference to their employees’ learning development. You will be managing a JDU Support shared mailbox, delegating and responding to emails as the face of the Training Center.
• You will also:
• Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization
• Load/manage items as requested by internal training group
• Manage JDU item & offering pricing globally
• Provide administrative support to dealer personnel and dealer training managers
• Work with enterprise training coordinators to ensure process alignment and overall system management