Training & Compliance Specialist

BCFS Health and Human Services; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

BCFS Health and Human Services in San Antonio, TX is seeking a Training Specialist to coordinate, develop, deliver, and evaluate training across programs. You translate contracts and regulatory requirements into practical instruction for staff.

Working with Program Directors, Compliance, and QA, you manage training calendars, maintain records, and support audit readiness while promoting high‑quality service delivery across locations.

Qualifications

• Knowledge of adult learning principles and instructional design.
• Ability to translate contracts, grants, and regulatory requirements into clear instructional materials.
• Strong communication, presentation, and interpersonal skills; coordinating with dispersed teams.

Responsibilities

• Coordinate required pre-service and position-specific training per contracts and standards.
• Develop annual refresher and specialized training as needed.
• Collaborate with Program Directors, Compliance, and QA to identify training needs and deadlines.
• Maintain a current training matrix with topics, audiences, and evidence of completion.
• Design and deliver curricula, presentations, and assessments using varied formats.
• Create training calendars for multiple locations and staff shifts.
• Track attendance and maintain confidential training records and certificates.
• Monitor overdue training and coordinate remediation to achieve high completion rates.
• Provide monthly compliance reports and quarterly summaries of completion and gaps.
• Evaluate training effectiveness and revise programs based on feedback and indicators.
• Coordinate training for new program launches and contract changes.
• Support grant monitoring, licensing reviews, audits, and corrective actions with documentation.

Skills

Adult learning

Instructional design

Facilitation

Communication

Organization

Education

Bachelor’s degree in education, human services, organizational development, human resources, social or behavioral sciences, or related field

Job description

BCFS Health and Human Services in San Antonio, TX is seeking a Training Specialist to coordinate, develop, deliver, and evaluate training across programs. You translate contracts and regulatory requirements into practical instruction for staff.

Working with Program Directors, Compliance, and QA, you manage training calendars, maintain records, and support audit readiness while promoting high‑quality service delivery across locations.