Training Compliance Data Analyst - Hybrid, 6-Month Contract

COOLSOFT; Clinton (TN); Hybrid; USD 33,000 - 45,000; Part time

Job summary

COOLSOFT is seeking an Administrative Services Assistant of Compliance (Training Data Analyst) in Clinton, TN. The role focuses on ensuring training compliance for correctional officers across Tennessee, with data management, auditing, and executive support responsibilities.

The position requires strong data analysis, project management, and MS Office skills, and offers a hybrid work arrangement. A bachelors degree is preferred, and experience in a regulatory/training environment is advantageous.

Qualifications

• Bachelor's degree preferred in a related field
• Experience in data analysis, project management, and administrative support
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent organizational and time management skills to meet deadlines
• Superior communication and interpersonal skills for collaboration with stakeholders
• Experience in a compliance or regulatory/training environment is advantageous

Responsibilities

• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
• Audit customer-submitted information for accuracy and completeness to ensure compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self-development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to assess and report on the success of training events.

Skills

Customer Service Skills

Microsoft Excel

PowerPoint

Time Management Skills

Education

Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field

Job description

COOLSOFT is seeking an Administrative Services Assistant of Compliance (Training Data Analyst) in Clinton, TN. The role focuses on ensuring training compliance for correctional officers across Tennessee, with data management, auditing, and executive support responsibilities.

The position requires strong data analysis, project management, and MS Office skills, and offers a hybrid work arrangement. A bachelors degree is preferred, and experience in a regulatory/training environment is advantageous.