Training Clerk

Delco Pa; Media (Delaware County); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Delco Pa in Delaware County operates a jail facility and is seeking a training clerk to support the training department under the Major of Training Operations. Responsibilities include clerical duties, preparing rooms, coordinating training, and maintaining records.

The role emphasizes communication, organization, and proficiency with PowerPoint and office software, with attention to security and compliance.

Qualifications

• Verbal and written communication to interact with agencies and staff.
• Strong organizational skills to maintain accurate records.
• Effective time management to handle multiple tasks daily.

Responsibilities

• Communicates with a wide variety of persons and agencies with a positive attitude.
• Assists newcomers to the training department and orients to the area.
• Prepares meeting and training rooms and ensures AV equipment is functional.
• Maintains training materials and ensures up-to-date information.
• Answers phones professionally and supports administrative tasks as assigned.
• Schedules on-site training partnerships and coordinates with off-site opportunities.
• Manages training certifications, attendance, feedback, and records.

Skills

Verbal and written communication

Organization

Time management

Interpersonal skills

Attention to detail

Tools

Microsoft PowerPoint

Job description

Under the supervision of the Major of Training Operations, the training clerk is responsible for assisting with the operations and administrative tasks within the training department and works to ensure compliance with all applicable standards regarding training in the facility. The clerk performs clerical duties, as assigned.

Examples of Duties (Illustrative Only)

• Communicates with a wide variety of persons and agencies with a positive, helpful attitude.
• Assisting newcomers to the training department and orienting to the area.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and other duties as assigned.
• Preparing meeting and training rooms.
• Ensuring AV equipment is available and functional
• Organizing training materials and ensuring up to date and accurate information is being provided.
• Answering phones in a professional manner.
• Assisting colleagues with administrative tasks.
• Answering, forwarding, and screening phone calls.
• Scheduling on-site training partnerships and coordinating with off-site training opportunities.
• Managing training certifications, employee attendance, feedback, and records.

Required Knowledge, Skills, and Competencies

• Verbal and written communication skills to interact clearly with agencies, training partners, accrediting bodies, and other employees.
• Organization skills to keep accurate records and find important information quickly.
• Time management skills to prioritize and complete a side variety of tasks throughout the day
• Proficiency in computer software, to include but not limited to, Microsoft PowerPoint
• Interpersonal skills to create a pleasant experience for all persons in the training department, such as being personable and attentive

Standard jail facility and office environment. Incumbent may be involved in sitting and walking at will, walking/standing and/or sitting for long periods, lifting/ carrying heavy objects, crouching/kneeling, bending at the waist, close and far vision, reaching, handling/ grasping/fingering objects, hearing sounds/communication. Incumbent is frequently exposed to the hazards associated with jail operations, such as potentially violent individuals and communicable disease. No prolonged extreme physical demands are associated with normal duties or assignments.

PHYSICAL DEMANDS

NEVER

OCCASIONALLY (0-30%)

FREQUENTLY (31-60%)

CONTINUOUSLY (61-100%)

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP VEHICLES X

WORKING WITH MACHINERY X

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME TEMPERATURES X

Delaware County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, membership in an employee organization, political affiliation, or status as a veteran in the recruitment, selection, or hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. EEO/AA