Case Manager

Delco Pa; Media (Delaware County); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Delco Pa is seeking a dedicated liaison to assist incarcerated individuals within a secure facility in Delaware County, PA. The role involves coordinating with probation, parole, courts, and attorneys to address needs and move cases through the judicial process.

The position emphasizes confidentiality, interdisciplinary collaboration, and accuracy across offender management systems. Candidates should have strong communication skills and be prepared to engage in voting rights education when

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Ability to work with diverse cultural and ethnic backgrounds.
• Ability to maintain confidentiality of incarcerated persons' files.
• Experience in correctional or secure facility settings is helpful.
• Notary Public certification preferred.

Responsibilities

• Assist incarcerated individuals to identify needs and coordinate with probation/parole.
• Liaise with courts, attorneys, and other legal entities.
• Assist with discharge evaluations and program referrals.
• Coordinate with records and program managers to ensure accuracy.
• Educate on voting rights and facilitate voting procedures as required.
• Maintain communication with courts and other agencies to move cases forward.

Skills

Cultural competency

Confidentiality

Correctional environment experience

Notary Public certification

Education

High School Diploma or equivalent

Bachelor's degree in criminal justice, psychology, or related field

Tools

OMS Offender Management System

JNET

Job description

This position is responsible for providing direct assistance to the incarcerated person population on an individual basis to assist them within the legal system. This position works as a liaison with other criminal justice stakeholders and proactively addresses challenges. This position works directly within the secure facility and has immediate contact with the incarcerated population.

Examples of Duties (Illustrative Only):

• Works with the incarcerated population to determine individual needs including, but not limited to:
• Coordination and collaboration with probation/parole.
• Identifying and assisting with re-integration needs and makes referrals as appropriate.
• Coordination with the courts for upcoming hearings as necessary.
• Communicating with attorneys or other legal representatives.
• Coordinating evaluations needed for discharge release.
• Reviews the offender management system to ensure all information is correct.
• Participates in any classification or re-classification tasks as directed.
• Assists with education of voting rights and facilitating voting procedures in accordance with law.
• Maintain direct and constant communication with the records department and various program case managers to ensure all information is correct and current and that all mandated conditions are met in the accordance with the court order.
• Assist the records department as needed in the processing of court orders.
• Act as a liaison between the facility and the incarcerated person when necessary to ensure accurate communication of information.
• Review the incarcerated persons visitation list and screen all visitors to ensure they meet current prison standards for entrance to the facility.
• Meet with individual incarcerated persons on a bi-weekly basis and conduct file reviews to determine the incarcerated person’s eligibility and submit requests for programs and review current court status.
• Initiate and maintain contact with the courts, probation and parole, and other legal entities to ensure the incarcerated person’s case is moving throughout the judicial system.
• Conduct warrant searches utilizing JNET. Contact courts if a warrant is discovered to determine whether or not they will initiate a detainer. Submit information and findings on OMS (Offender Management System) and complete all necessary paperwork.
• Participates on committees or workgroups as designed by leadership.
• Performs other related duties as required or requested.
  

Required Knowledge, Skills, and Competencies

• A high school diploma or equivalent. A bachelor’s degree in criminal justice, psychology, or related field is preferred.
• Ability to work effectively with varying cultural and ethnic backgrounds.
• Ability to maintain confidentiality of incarcerated persons file when needed.
• Experience in working on a correctional or secure facility setting is helpful.
• Certification as Notary Public preferred
  

Licenses, Registrations, Certifications, or Special Requirements:

• Must have a valid ACT 33 and ACT 34 Clearance

Standard jail facility and office environment. Incumbent may be involved in sitting and walking at will, walking/standing and/or sitting for long periods, lifting/ carrying heavy objects, crouching/kneeling, bending at the waist, close and far vision, reaching, handling/ grasping/fingering objects, hearing sounds/communication. Incumbent is frequently exposed to the hazards associated with jail operations, such as potentially violent individuals and communicable disease. No prolonged extreme physical demands are associated with normal duties or assignments.

Physical Demands

NEVER

OCCASIONALLY (0 - 30%)

FREQUENTLY (31 - 60%)

CONTINUOUSLY (61 - 100%)

LIFTING OR CARRYING

1-10 LBS X

11-20 LBS X

21-40 LBS X

41-60 LBS X

61 OR MORE LBS X

PUSHING OR PULLING

1-40 LBS X

41-60 LBS X

61 OR MORE LBS X

BENDING OR STOOPING X

REACHING ABOVE SHOULDER LEVEL X

DRIVING AUTOMATIC EQUIP VEHICLES X

WORKING WITH MACHINERY

CLIMBING X

WALKING X

STANDING X

SITTING X

WORKING IN EXTREME TEMPERATURES X

Delaware County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, membership in an employee organization, political affiliation, or status as a veteran in the recruitment, selection, or hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. EEO/AA