Training Architect - Business Ops & AI Learning

Cox Automotive; Carmel (IN); Hybrid; USD 67,000 - 101,000; Full time

Job summary

Cox Automotive in Carmel/Indianapolis area is seeking a Business Process Design & Improvement Analyst II for a hybrid role. You will design, develop, and deliver training programs for the title operations workforce, collaborating with global teams and leveraging AI-enabled tools to personalize learning paths.

The position requires travel up to 25% and in-office presence 2–3 days per week. The ideal candidate has a Bachelor's degree in a related field and at least 4 years of experience in

Qualifications

• Design and deliver training to operational audiences, virtual and in-person.
• Experience training distributed teams across time zones, including offshore or nearshore.
• Instructional design or adult learning experience preferred; operations background acceptable.

Responsibilities

• Curriculum design and development for title operations staff and offshore teams.
• Deliver training sessions virtually and in-person; adapt to audience and time zones.
• Apply AI-enabled tools to draft, refine, and localize content efficiently.
• Define training KPIs and use data to improve effectiveness over time.
• Collaborate with Operations, Compliance, Legal, and SMEs to ensure accuracy.

Skills

Training design

Instructional design

Cross-timezone collaboration

Education

Bachelor's Degree in a related field

Job description

Cox Automotive in Carmel/Indianapolis area is seeking a Business Process Design & Improvement Analyst II for a hybrid role. You will design, develop, and deliver training programs for the title operations workforce, collaborating with global teams and leveraging AI-enabled tools to personalize learning paths.

The position requires travel up to 25% and in-office presence 2–3 days per week. The ideal candidate has a Bachelor's degree in a related field and at least 4 years of experience in